Salesforce Enablement Lead: Training & Onboarding Champion

Foundation Risk Partners, Corp.; Ormond Beach (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k) match

Life insurance

Paid time off

Job summary

Foundation Risk Partners is seeking a Salesforce Enablement Lead to drive user readiness, adoption, and engagement across two Salesforce orgs in Insurance and Wealth & Retirement. You will deliver role-based training, host office hours, and create scalable enablement resources, while coordinating onboarding projects for new agencies and aligning communications with stakeholders.

The role requires strong Salesforce knowledge, exceptional communication, and the ability to manage multiple

Qualifications

• Bachelor's degree with 3-5 years' experience in a similar role in the Salesforce ecosystem.
• Salesforce Administrator or Salesforce Business Analyst Certification preferred.
• Strong ability to explain Salesforce functionality to users with varying tech levels.
• Experience developing and delivering instructor-led and virtual training.
• Excellent written and verbal communication, with ability to translate concepts into business-friendly language.
• Experience creating user communications, training materials, and enablement content.
• Foundational experience in marketing, communications, change management, or related discipline.
• Strong organizational skills and ability to manage multiple priorities across units and stakeholders.
• Working knowledge of project management fundamentals and cross-team coordination.
• Strong facilitation and presentation skills and ability to build trusted relationships.
• Ability to work independently, collaborate cross-functionally, and adapt to evolving priorities.
• Flexibility to travel for agency onboarding and training as needed.

Responsibilities

• Own and coordinate day-to-day Salesforce enablement activities across two Salesforce orgs.
• Develop and deliver role-based training through live sessions, virtual training, and office hours.
• Host recurring office hours and provide frontline guidance for common Salesforce user issues.
• Translate recurring challenges into training, documentation, or process improvements.
• Partner with Platform Leads, SMEs, and stakeholders to reflect current processes in training.
• Lead the enablement workstream for new agency onboarding across business units.
• Create onboarding project plans covering readiness, communications, training, and post-launch enablement.
• Coordinate with Salesforce, operations, implementation teams, agency leadership to prep for launch.
• Develop tailored training strategies per agency, facilitate onboarding, and provide post-launch support.
• Track milestones, risks, dependencies, and communicate status to stakeholders.
• Develop user communications for releases, changes, and new capabilities.
• Maintain consistent enablement standards and tailor communications for audiences.
• Translate technical changes into practical messaging and ensure resources reflect best practices.
• Create and maintain end-user documentation, training materials, and FAQs.

Skills

Salesforce training

User enablement

Communication

Project coordination

Public speaking

Education

Bachelor's degree

Tools

Salesforce

PowerPoint

Documentation tools

Job description

Foundation Risk Partners is seeking a Salesforce Enablement Lead to drive user readiness, adoption, and engagement across two Salesforce orgs in Insurance and Wealth & Retirement. You will deliver role-based training, host office hours, and create scalable enablement resources, while coordinating onboarding projects for new agencies and aligning communications with stakeholders.

The role requires strong Salesforce knowledge, exceptional communication, and the ability to manage multiple