Salesforce Enablement Lead - Training & Adoption

OpenKrill; United States; Remoto; USD 110.000 - 150.000; Tempo pieno

Descrizione del lavoro

Foundation Risk Partners seeks a Salesforce Enablement Lead to drive user readiness, adoption, and ongoing engagement across two Salesforce organizations. You will develop role-based training, host office hours, and create scalable enablement resources for Insurance and Wealth & Retirement teams.

The role requires strong Salesforce knowledge, excellent communication, and project coordination skills to manage onboarding plans and cross-functional collaboration.

Competenze

• Bachelor's degree with 3-5 years' experience in a similar role in the Salesforce ecosystem.
• Salesforce Administrator or Salesforce Business Analyst Certification preferred.
• Strong working knowledge of Salesforce and the ability to confidently navigate, demonstrate, and explain functionality to users with varying levels of technical experience.
• Experience developing and delivering instructor-led and virtual training.
• Excellent written and verbal communication skills, including the ability to translate technical concepts into clear, business-friendly language.

Mansioni

• Own and coordinate day-to-day Salesforce enablement activities across the Insurance and Wealth & Retirement Salesforce organizations.
• Develop and deliver role-based Salesforce training for new and existing users through live sessions, virtual training, office hours, and targeted learning opportunities.
• Host recurring Salesforce office hours to provide accessible support, reinforce best practices, and address common questions.
• Provide frontline guidance for common Salesforce user issues and determine when questions require escalation to the appropriate Salesforce or technical team.
• Identify recurring user challenges and translate them into training, documentation, communications, or process improvement opportunities.
• Lead the Salesforce enablement workstream for new agency onboarding across applicable business units.

Conoscenze

Salesforce knowledge

Training delivery

Stakeholder management

Communication skills

Organizational skills

Formazione

Bachelor's degree

Strumenti

Salesforce

Descrizione del lavoro

Foundation Risk Partners seeks a Salesforce Enablement Lead to drive user readiness, adoption, and ongoing engagement across two Salesforce organizations. You will develop role-based training, host office hours, and create scalable enablement resources for Insurance and Wealth & Retirement teams.

The role requires strong Salesforce knowledge, excellent communication, and project coordination skills to manage onboarding plans and cross-functional collaboration.