Salesforce E2 Engineer

Tata Consultancy Services; Oakland (CA); On-site; USD 110,000 - 116,000; Full time

Job summary

Tata Consultancy Services Limited is seeking an experienced Salesforce professional for application support, administration, and development in Oakland, CA. The role blends L2/L3 support with hands-on Salesforce development across Sales Cloud, Service Cloud, and custom components.

Applicants should hold Salesforce Admin and Developer certifications and have 4–8 years of relevant experience. Flexible 24x7 shift rosters may apply, with opportunities to engage in global initiatives and platform

Qualifications

• 4 to 8 years of Salesforce application support, administration, and development experience.
• Salesforce Admin and Developer certifications
• Role combines L2/L3 support responsibilities with hands-on Salesforce development.

Responsibilities

• Analyze business requirements, support requests, and backlog items, delivering scalable Salesforce solutions through configuration and development.
• Manage incidents, service requests, enhancements, and defects in line with SLAs, perform root cause analysis, and drive continuous improvement.
• Support testing, releases, platform maintenance, and collaborate with global teams to ensure reliable operations and business support.
• Flexible and able to work in 24x7 shifts as per roster.

Skills

Salesforce Sales Cloud

Salesforce Service Cloud

Apex

LWC

Aura Components

Visualforce

SOQL/SOSL

Flow Builder

Security Model

REST/SOAP APIs

Data Loader

Reports & Dashboards

Git Version Control

Copado CI/CD

Jira & Agile

Education

Bachelor of Computer Science

Tools

Data Loader

Workbench

Jira

Copado

Job description

Job Description

Must Have Technical/Functional Skills

• 4 to 8 years of Salesforce application support, administration, and development experience.
• Salesforce Admin and Developer certifications
• The role combines L2/L3 support responsibilities with hands-on Salesforce development
• Technical skills needed are
• Salesforce Sales Cloud and Service Cloud
• Apex Classes and Triggers
• Lightning Web Components (LWC)
• Aura Components
• Visualforce
• SOQL and SOSL
• Flow Builder and Process Automation
• Salesforce Security Model
• REST and SOAP APIs
• Data Loader and Workbench
• Reports and Dashboards
• Jira and Agile Methodologies
• Git-based Version Control
• CI/CD concepts and deployment processes using Copado

Roles & Responsibilities

• Analyze business requirements, support requests, and backlog items, delivering scalable Salesforce solutions through configuration and development.
• Manage incidents, service requests, enhancements, and defects in line with SLAs, perform root cause analysis, and drive continuous improvement.
• Support testing, releases, platform maintenance, and collaborate with global teams to ensure reliable operations and business support.
• Flexible and able to work in 24x7 shifts as per roster

Generic Managerial Skills, If any

• Good command over English
• Ability to work in shifts
• Ability to work in 24x7 support environment

Salary Range: $110,000 - $116,000 a year

TCS Employee Benefits Summary:

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

#LI-SP1

Location

Oakland, CA

Function

TECHNOLOGY

Role

Engineer

ID

432406

Skills

REST | API(Application programming interface)

Salary Range

$110,000 - $116,000

Desired Candidate Profile

Qualifications

BACHELOR OF COMPUTER SCIENCE