Salesforce-Driven Business Analyst – Medicaid Programs

Maximus; Salt Lake City (UT); On-site; USD 75,000 - 91,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive medical/dental/vision +

401K retirement savings with company匹配

Job summary

Maximus is seeking a Business Analyst to join our NY Shared Services team. This role focuses on solving business problems, improving processes, and partnering with stakeholders to deliver effective system solutions.

You will work across multiple New York programs, including New York Medicaid Choice, collaborating with operations and technology teams to gather requirements and drive process improvements. In a Salesforce-focused environment, you will translate business needs into practical

Qualifications

• 3–5 years of relevant professional experience required.
• Bachelor's degree or equivalent combination of education and experience.

Responsibilities

• Gather, analyze, and document business requirements from stakeholders.
• Translate business needs into functional requirements, workflows, and process documentation.
• Partner with operations, technical teams, and project stakeholders to support system enhancements and process improvements.
• Support Salesforce and other enterprise applications through requirements gathering, testing, and solution validation.
• Assist with User Acceptance Testing (UAT), defect tracking, and release readiness activities.

Skills

Business analysis

Systems analysis

Requirements gathering

Stakeholder collaboration

UAT testing

Education

Bachelor's degree

Tools

Microsoft Word

Excel

PowerPoint

Visio

Access

Job description

Maximus is seeking a Business Analyst to join our NY Shared Services team. This role focuses on solving business problems, improving processes, and partnering with stakeholders to deliver effective system solutions.

You will work across multiple New York programs, including New York Medicaid Choice, collaborating with operations and technology teams to gather requirements and drive process improvements. In a Salesforce-focused environment, you will translate business needs into practical