Salesforce Business Analyst - Medicaid Ops (NY)

Maximus; Juneau (AK); Sur place; USD 75 000 - 91 000; Plein temps

Avantages offerts par ce poste

Comprehensive Insurance Coverage

401K Retirement Savings plan

Paid Time Off Package

Holistic Wellness Support

Recognition Platform

Tuition Reimbursement

Employee Perks and Discounts

Maximus Wellness Program

Résumé du poste

Maximus is hiring a Business Analyst to join our NY Shared Services team. This role supports multiple New York programs, gathering requirements, translating them into functional specifications, and driving process improvements with operations and technology teams.

A Salesforce focus helps translate business needs into effective system solutions and supports testing and release activities. The role emphasizes collaboration with stakeholders, UAT, defect tracking, and issue resolution to ensure

Qualifications

• Bachelor's degree in a related field.
• 3-5 years of relevant professional experience.
• Equivalent combination of education and experience considered in lieu of degree.
• 3+ years of experience in business analysis, systems analysis, operations analysis, or system implementation.
• Proficiency with Microsoft Word, Excel, PowerPoint, Visio, Access, and other business software applications.

Responsabilités

• Gather, analyze, and document business requirements from stakeholders.
• Translate business needs into functional requirements, workflows, and process documentation.
• Partner with operations, technical teams, and project stakeholders to support system enhancements and process improvements.
• Support Salesforce and other enterprise applications through requirements gathering, testing, and solution validation.
• Assist with User Acceptance Testing (UAT), defect tracking, and release readiness activities.
• Investigate system issues and support production problem resolution.
• Create and maintain business requirements, process flows, and other project documentation.

Description du poste

Maximus is hiring a Business Analyst to join our NY Shared Services team. This role supports multiple New York programs, gathering requirements, translating them into functional specifications, and driving process improvements with operations and technology teams.

A Salesforce focus helps translate business needs into effective system solutions and supports testing and release activities. The role emphasizes collaboration with stakeholders, UAT, defect tracking, and issue resolution to ensure