Salesforce Delivery Manager | Tech Consulting Lead

EY; San Antonio (TX); On-site; USD 127,000 - 172,000; Full time

Benefits offered by this job

Hybrid model

Competitive benefits

Job summary

EY in San Antonio, TX seeks a Manager to lead Salesforce delivery within the Service Delivery Center. You will participate in all delivery phases, configuring, integrating, and migrating data, while guiding a multidisciplinary team in agile and waterfall contexts.

The role requires a Bachelor’s degree or Master’s in a related field with several years of experience, strong stakeholder management, and up to 15% travel. EY offers a hybrid model and a comprehensive rewards package.

Qualifications

• Bachelor’s degree in CS/Engineering/IS or related field with 5 years of progressive experience.
• Alternatively, Master’s degree with 4 years of related work experience.
• 3+ years in software configuration, development, workflow, and QA; 1 year in Agile/Waterfall; 1 year Salesforce config and delivery.

Responsibilities

• Lead Salesforce solution deployments across multiple engagements.
• Configure, customize, integrate, and migrate Salesforce data.
• Develop requirements and design documents; create use cases for business processes.
• Facilitate workshops to elicit requirements; document artifacts for client needs.
• Drive user adoption through training and communications; support UAT and defect resolution.
• Oversee teams, manage stakeholders, and grow the Salesforce competency within the center.

Skills

Team leadership

Project delivery

Agile methodologies

Stakeholder management

Salesforce configuration

Education

Bachelor's degree in Computer Science, Engineering, Information Systems

Master's degree in related field

Tools

Salesforce

DevOps

Workflows/Plugins

Job description

EY in San Antonio, TX seeks a Manager to lead Salesforce delivery within the Service Delivery Center. You will participate in all delivery phases, configuring, integrating, and migrating data, while guiding a multidisciplinary team in agile and waterfall contexts.

The role requires a Bachelor’s degree or Master’s in a related field with several years of experience, strong stakeholder management, and up to 15% travel. EY offers a hybrid model and a comprehensive rewards package.