Salesforce Tech Consultant Manager — Hybrid Delivery Leader

EY; San Antonio (TX); On-site; USD 135,000 - 165,000; Full time

Benefits offered by this job

Hybrid work model

Medical coverage

Dental coverage

401(k) plan

Job summary

Ernst & Young U.S. LLP in San Antonio seeks a Technology Cons - Salesforce Manager to lead Salesforce deployments across multiple client engagements.

The role includes requirements and design document development, stakeholder collaboration, and guiding teams through all delivery phases in both on-site and remote settings. You will drive UAT support, defect resolution, and user adoption materials while coordinating with senior managers for service delivery excellence.

Qualifications

• Must have a Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field and 5 years of progressive, post-baccalaureate work experience.
• Alternatively, will accept a Master’s degree in Computer Science, Engineering, Management Information Systems, or a related field and 4 years of work experience.
• Must have 3 years of experience in software configuration, development, workflow, and process design, analysis, and/or quality assurance.

Responsibilities

• Lead Salesforce deployments across multiple engagements in the Service Delivery Center.
• Oversee requirements specifications, design documents, and test plans.
• Facilitate workshops to elicit functional requirements from client partners both remotely and on-site.
• Support user acceptance testing and defect resolution.
• Develop training and communications materials to drive user adoption.

Skills

Salesforce configurations

Agile/Waterfall

Stakeholder management

Team leadership

Education

Bachelor’s degree in Computer Science/Engineering/Information Systems

Master’s degree in related field

Tools

Salesforce

Job description

Ernst & Young U.S. LLP in San Antonio seeks a Technology Cons - Salesforce Manager to lead Salesforce deployments across multiple client engagements.

The role includes requirements and design document development, stakeholder collaboration, and guiding teams through all delivery phases in both on-site and remote settings. You will drive UAT support, defect resolution, and user adoption materials while coordinating with senior managers for service delivery excellence.