Salesforce Transformation Lead — Senior Manager

EY; Jericho (NY); Remote; USD 180,000 - 430,000; Full time

Job summary

EY seeks a Senior Manager in Studio+ Salesforce Technology Transformation Program Delivery to lead complex digital transformation projects on the Salesforce platform. You will partner with business and experience teams to guide delivery with governance of scope, timelines, costs and quality.

The role requires strong leadership of cross‑functional teams, client relationship management, and the ability to manage multiple engagements, including onshore and offshore work, with travel as needed.

Qualifications

• Bachelor’s degree required (4-year degree); master’s degree preferred.
• Typically, 10 years of experience with no less than 5 – 7 years relevant experience implementing Salesforce with teams of 5 or more people
• Minimum of 5 years of experience leading teams of analysts and developers
• Minimum 5 years of experience with a functional or technical architecture background aligning business requirements to Salesforce solutions
• Strong written and verbal communication, presentation, client service and technical writing skills, coupled with a strong interest in further developing and integrating enterprise business processes with technology skills
• Knowledge of leading practices, benchmarking, peer company environments and prior consulting experience relevant to industry specific business and technology functions
• Ability to be a self-starter and handle multiple tasks and priorities
• Willingness to travel based on client needs

Responsibilities

• Accountable for program delivery and client leadership, with architecture oversight and account growth responsibilities as supplementary to primary role functions
• Providing leadership and direction up to and including Managers across multiple engagements and accounts
• Leading teams with broad visibility to achieve solution implementation
• Managing client relationships, revenue generation, and commercial relationships as needed
• Travel requirements: Required as needed by external clients

Skills

Salesforce

Program delivery

Leadership

Stakeholder management

Budgeting

People management

Travel flexibility

Education

Bachelor’s degree

Master’s degree preferred

Job description

EY seeks a Senior Manager in Studio+ Salesforce Technology Transformation Program Delivery to lead complex digital transformation projects on the Salesforce platform. You will partner with business and experience teams to guide delivery with governance of scope, timelines, costs and quality.

The role requires strong leadership of cross‑functional teams, client relationship management, and the ability to manage multiple engagements, including onshore and offshore work, with travel as needed.