Salesforce Data & Systems Analyst — Nonprofit Fundraising

Obama Foundation

United States

Remote

USD 52,000 - 65,000

Full time

7 days ago
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Job summary

The Obama Foundation in Chicago offers a remote role for a Development Data & Systems Analyst who will optimize Salesforce CRM, manage the internal data ticketing system, and support frontline fundraisers. You will co-design and test workflows for duplicate management and complex grant reporting, while ensuring data quality and documentation.

As a critical technical contributor, you’ll help with donor recognition tracking, near real-time reporting, and cross-functional data initiatives within

Qualifications

  • 1-2 years hands-on data or systems experience in non-profit development is preferred.
  • Strong Salesforce CRM skills with ability to build complex reports and dashboards.
  • Experience managing a data request queue or help desk.
  • Analytical, detail-oriented, and able to translate technical concepts for non-technical staff.
  • Familiarity with major gifts, pledge schedules, and grant tracking is a plus.

Responsibilities

  • Manage the Development team’s Salesforce ticketing system and SLAs.
  • Design and test workflows for duplicate management, activity tracking, and grant reporting.
  • Build reports and dashboards for donor recognition and fundraising revenue.
  • Perform data hygiene, QA testing, and maintain documentation for the system.

Skills

Salesforce
Data analysis
Ticketing system
Nonprofit fundraising
Attention to detail

Tools

Salesforce NPSP

Job description

The Obama Foundation in Chicago offers a remote role for a Development Data & Systems Analyst who will optimize Salesforce CRM, manage the internal data ticketing system, and support frontline fundraisers. You will co-design and test workflows for duplicate management and complex grant reporting, while ensuring data quality and documentation.

As a critical technical contributor, you’ll help with donor recognition tracking, near real-time reporting, and cross-functional data initiatives within

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