Salesforce Data Cloud Architect - 360 Customer Journeys

ShimentoX Technologies; Oakland (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

ShimentoX Technologies in Oakland, CA, seeks a highly skilled Salesforce Data Cloud Architect to design and implement enterprise data clouds and customer 360 capabilities. You will build scalable data pipelines, define data models, and enable personalized experiences across CRM and marketing platforms.

You will configure data governance, identity resolution, and consent management while optimizing performance and data quality in a fast-paced cloud environment.

Qualifications

• BS in computer science or equivalent technical field or equivalent work experience.
• Experience developing, configuring and deploying applications on Microsoft Azure or any cloud platform.

Responsibilities

• Design, implement, and maintain Salesforce Data Cloud architecture and data models.
• Build and manage data ingestion pipelines from multiple enterprise systems.
• Configure Data Streams, DMOs, DLOs, and identity resolution rules.
• Implement unified customer profiles and customer 360 across enterprise systems.
• Develop audience segmentation strategies and activation frameworks.
• Configure consent management and customer data governance solutions.
• Monitor and optimize Data Cloud performance and data quality.
• Design and implement Marketing Cloud solutions including Journey Builder, Email Studio, Automation Studio, Mobile Studio, and Audience Builder.
• Configure and maintain automated customer journeys and real-time activation use cases.
• Integrate Marketing Cloud with Salesforce Data Cloud and external platforms.
• Support campaign analytics, customer engagement reporting, and attribution models.

Skills

Salesforce Data Cloud

Data modeling

Data integration

Azure

ETL processes

Data governance

Marketing Cloud

Education

BS in Computer Science

Tools

Salesforce

Marketing Cloud

Azure

CRM systems

Job description

ShimentoX Technologies in Oakland, CA, seeks a highly skilled Salesforce Data Cloud Architect to design and implement enterprise data clouds and customer 360 capabilities. You will build scalable data pipelines, define data models, and enable personalized experiences across CRM and marketing platforms.

You will configure data governance, identity resolution, and consent management while optimizing performance and data quality in a fast-paced cloud environment.