Salesforce Data 360 Developer

Tata Consultancy Services; Charlotte (NC); On-site; USD 110,000 - 125,000; Full time

Job summary

Tata Consultancy Services in Charlotte, NC is seeking a Salesforce Data 360 Developer to design, develop, and implement data-driven solutions within the Salesforce ecosystem. You will unify customer data and build identity resolution strategies to support real-time personalization across Salesforce platforms.

The role focuses on building data pipelines, data models, and activation workflows while ensuring governance, quality, and compliance across datasets.

Qualifications

• Experience with Salesforce Data Cloud architecture and data integration.
• Knowledge of data models, ingestion pipelines, and data governance.

Responsibilities

• Design and implement Data Cloud (Data 360) solutions within the Salesforce ecosystem.
• Configure and manage data ingestion pipelines from multiple sources (CRM, APIs, data lakes, external systems).
• Develop and maintain data models, data streams, and data harmonization rules.
• Implement identity resolution and customer profile unification.
• Build and manage calculated insights, segments, and audience activation workflows.
• Integrate Data Cloud with Sales Cloud, Service Cloud, Marketing Cloud, and external applications.
• Develop data transformations using SQL, Data Cloud Query Language, or other tools.
• Ensure data governance, quality, and compliance across datasets.
• Work with business stakeholders to translate requirements into technical solutions.
• Support real-time and batch activation use cases (e.g., personalization, campaigns, analytics).
• Troubleshoot and optimize Data Cloud configurations and performance.

Skills

SQL / SOQL

REST & SOAP APIs

Data integration

Real-time personalization

Tools

Salesforce Data Cloud

MuleSoft

Informatica

ETL tools

Tableau

Power BI

Sales Cloud

Service Cloud

AWS

Azure

GCP

Job description

Job Description

Salesforce Data 360 developer

Must Have Technical/Functional Skills

Primary skills: Salesforce Data Cloud, SQL / SOQL, MuleSoft / Informatica / ETL tools, REST & SOAP APIs, Salesforce Marketing Cloud, Sales Cloud, Service Cloud, Cloud platforms (AWS / Azure / GCP - optional), Data visualization tools (Tableau, Power BI - optional).

Experience: Minimum 10+ years

Roles & Responsibilities

We are seeking a skilled Salesforce Data Cloud (Data 360) Developer to design, develop, and implement data-driven solutions leveraging Salesforce Data Cloud. The role focuses on unifying customer data, building identity resolution strategies, enabling segmentation, and supporting real-time personalization across Salesforce platforms.

Key Responsibilities

• Design and implement Data Cloud (formerly Customer Data Platform / Data 360) solutions within the Salesforce ecosystem
• Configure and manage data ingestion pipelines from multiple sources (CRM, APIs, data lakes, external systems)
• Develop and maintain data models, data streams, and data harmonization rules
• Implement identity resolution and customer profile unification
• Build and manage calculated insights, segments, and audience activation workflows
• Integrate Data Cloud with Sales Cloud, Service Cloud, Marketing Cloud, and external applications
• Develop data transformations using SQL, Data Cloud Query Language, or other tools
• Ensure data governance, quality, and compliance across datasets
• Work with business stakeholders to translate requirements into technical solutions
• Support real-time and batch activation use cases (e.g., personalization, campaigns, analytics)
• Troubleshoot and optimize Data Cloud configurations and performance

Salary Range- $110,000-$125,000 a year