Salesforce Data 360 Architect

Tata Consultancy Services; Charlotte (NC); On-site; USD 110,000 - 145,000; Full time

Job summary

Tata Consultancy Services is seeking a Salesforce Data 360 Architect in Charlotte, NC to design and implement unified customer data profiles within Salesforce Data Cloud. The role involves building data streams, data modeling, identity resolution, and enabling real-time segmentation and activation across Sales, Service and Marketing Clouds.

Candidates should bring deep expertise in Salesforce Data Cloud/Data 360, ETL/ELT, APIs, and data mapping, with leadership to guide stakeholders on best

Qualifications

• Experience with Salesforce Data Cloud or Data 360 required.
• Strong ETL/ELT, data modeling, APIs and data mapping knowledge.
• Familiarity with Salesforce Sales/Service/Marketing Cloud architecture.

Responsibilities

• Design, implement, and manage unified customer data profiles in Data Cloud.
• Build data streams, model data, and enable identity resolution.
• Activate real-time segments across Sales, Service, and Marketing Clouds.
• Lead data governance, quality, security, and HIPAA considerations.
• Provide technical leadership on data flows and best practices.

Skills

Salesforce Data Cloud

Salesforce Data 360

Data modeling

ETL/ELT concepts

APIs and data mapping

Job description

Job Description

Salesforce Data 360 Architect

Must Have Technical/Functional Skills

• Primary Skill: Salesforce Data 360.
• Secondary: Salesforce Data Cloud.
• Experience: Minimum 10 years

Roles & Responsibilities

A Salesforce Data Cloud (Data 360) professional designs, implements, and manages unified customer data profiles by connecting disparate data sources into Salesforce. Responsibilities include building data streams, modeling data, implementing identity resolution, and enabling real-time, AI-driven segmentation and activation across Sales, Service, and Marketing Clouds.

Key Responsibilities

• Data Architecture Modeling Design Data Lake Objects (DLOs) and Data Model Objects (DMOs) within Data Cloud.
• Integration Ingestion Connect external data sources (AWS, Azure, APIs, MuleSoft) and Salesforce Clouds using connectors.
• Identity Resolution Create rules to unify customer data into a single, comprehensive 360-degree view.
• Segmentation Activation Develop actionable insights, segments, and activate data for personalized marketing and service use cases.
• Data Governance Quality Ensure data accuracy, security, and compliance (e.g., HIPAA).
• Technical Leadership Lead implementation, troubleshoot data flows, and guide stakeholders on best practices.

Required Skills Qualifications

• Experience Proven experience with Salesforce Data Cloud, Data 360, or Customer Data Platforms (CDPs).
• Technical Skills Strong understanding of ETLELT concepts, SQL, data modeling, APIs, and data mapping.
• Salesforce Ecosystem Deep knowledge of Salesforce SalesServiceMarketing Cloud architecture.
• Analytical Skills Ability to analyze complex data sets and translate them into business solutions.

Common Job Titles

• Salesforce Data Cloud Engineer
• Salesforce Data Cloud Architect
• Data Cloud Consultant
• Salesforce Data 360 Product Manager
• Data Cloud Solutions Engineer (Pre-Sales)

Salary Range- $110,000-$145,000 a year