Salesforce Data 360 Architect

Tata Consultancy Services; Addison (TX); On-site; USD 110,000 - 145,000; Full time

Job summary

Tata Consultancy Services is seeking an experienced Salesforce Data Cloud Architect to design and manage unified customer data profiles using Data 360. The role focuses on integrating diverse data sources, implementing identity resolution, and enabling real-time segmentation across Salesforce Clouds.

The ideal candidate brings extensive expertise in ETL/ELT, SQL and data modeling, and will lead data flow implementations while ensuring governance and HIPAA compliance in a client-facing

Qualifications

• Experience with Salesforce Data Cloud, Data 360 or similar CDPs.
• Strong ETL/ELT, SQL, data modeling and data mapping knowledge.
• Deep understanding of Salesforce Sales/Service/Marketing Cloud architecture.
• Able to translate complex data into business-ready insights.

Responsibilities

• Design, implement and manage unified customer data profiles in Data Cloud.
• Ingest data from external sources (AWS, Azure, APIs, MuleSoft) into Salesforce Clouds.
• Create identity resolution rules to build a 360-degree customer view.
• Develop segments and activate data for personalized marketing and service use cases.
• Ensure data governance, quality, security and HIPAA compliance.
• Provide technical leadership and guide stakeholders on best practices.

Skills

Salesforce Data Cloud

Data 360

CDP/Customer Data Platforms

ETL/ELT concepts

SQL

APIs

Data modeling

Data mapping

Job description

Job Description

Salesforce Data 360 Architect

Must Have Technical/Functional Skills

Primary Skill: Salesforce Data 360.

Secondary: Salesforce Data Cloud.

Experience: Minimum 10 years

Roles & Responsibilities

A Salesforce Data Cloud (Data 360) professional designs, implements, and manages unified customer data profiles by connecting disparate data sources into Salesforce. Responsibilities include building data streams, modeling data, implementing identity resolution, and enabling real-time, AI-driven segmentation and activation across Sales, Service, and Marketing Clouds.

Key Responsibilities

• Data Architecture Modeling Design Data Lake Objects (DLOs) and Data Model Objects (DMOs) within Data Cloud.
• Integration Ingestion Connect external data sources (AWS, Azure, APIs, MuleSoft) and Salesforce Clouds using connectors.
• Identity Resolution Create rules to unify customer data into a single, comprehensive 360-degree view.
• Segmentation Activation Develop actionable insights, segments, and activate data for personalized marketing and service use cases.
• Data Governance Quality Ensure data accuracy, security, and compliance (e.g., HIPAA).
• Technical Leadership Lead implementation, troubleshoot data flows, and guide stakeholders on best practices.

Required Skills Qualifications

• Experience Proven experience with Salesforce Data Cloud, Data 360, or Customer Data Platforms (CDPs).
• Technical Skills Strong understanding of ETLELT concepts, SQL, data modeling, APIs, and data mapping.
• Salesforce Ecosystem Deep knowledge of Salesforce SalesServiceMarketing Cloud architecture.
• Analytical Skills Ability to analyze complex data sets and translate them into business solutions.

Common Job Titles

• Salesforce Data Cloud Engineer
• Salesforce Data Cloud Architect
• Data Cloud Consultant
• Salesforce Data 360 Product Manager
• Data Cloud Solutions Engineer (Pre-Sales)

Salary Range- $110,000-$145,000 a year