Salesforce Business Analyst

Covenant HR; United States; Remote; USD 90,000 - 120,000; Part time

Job summary

A prominent healthcare technology firm seeks a Salesforce Business Analyst for a remote position, requiring expertise in Salesforce and SOQL. The role involves analyzing business requirements, creating actionable solutions, and maintaining process documentation. Candidates should be highly analytical, possess strong Salesforce knowledge, and be able to facilitate early-morning meetings. The position is contract-to-hire, making it an excellent opportunity to transition to a full-time role after six months.

Qualifications

• Strong Salesforce knowledge with hands-on experience.
• Ability to write and interpret SOQL for data analysis.
• Experience in creating process documentation and detailed process flows.
• Process flows and documentation through Visio or similar tools.
• Healthcare industry experience is a plus.

Responsibilities

• Serve as a senior-level contributor partnering with stakeholders.
• Elicit and analyze business requirements to ensure alignment.
• Translate business requirements into actionable Salesforce solutions.
• Leverage SOQL for data analysis and support decision-making.
• Create and maintain detailed process documentation and workflows.
• Facilitate early-morning stakeholder meetings with professionalism.
• Collaborate cross-functionally while maintaining accountability for deliverables.

Skills

Salesforce knowledge

Salesforce Object Query Language (SOQL)

Process documentation expertise

Healthcare industry experience

Healthcare domain experience

Tools

Visio

Job description

Company – Our client is a leading healthcare technology and services organization dedicated to improving access, affordability, and outcomes across the healthcare ecosystem. Recognized for innovation and operational excellence, they foster a collaborative, high-accountability environment where critical thinking and curiosity are highly valued.

Job Title – Salesforce Business Analyst

Location – Remote in the US (Must work EST hours; CST candidates considered. 8:00 AM Eastern meetings required.)

Role Type – Contract-to-Hire (6 months, then conversion to full-time)

Must Have Skills:

• Highly “why-curious” analyst who challenges requirements to uncover true business needs
• Strong Salesforce knowledge, ideally with hands-on Salesforce Admin experience
• Ability to write and interpret Salesforce Object Query Language (SOQL) for data analysis
• Process documentation expertise, including creating detailed process flows (Visio or similar tools)
• Healthcare industry experience preferred

Responsibilities and Job Details:

• Serve as a senior-level individual contributor partnering with business and technology stakeholders
• Elicit, analyze, and challenge business requirements to ensure alignment with true organizational needs
• Translate business requirements into clear, actionable Salesforce solutions
• Leverage SOQL to analyze data, validate assumptions, and support decision-making
• Create and maintain detailed process documentation, workflows, and process maps
• Facilitate early-morning stakeholder meetings (8:00 AM EST) with professionalism and preparedness
• Collaborate cross-functionally while maintaining accountability for deliverables
• Provide thoughtful, constructive feedback to leadership and project teams
• Balance curiosity and critical thinking with tact and professionalism
• Contribute to a culture that values independence, collaboration, and continuous improvement