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Sunseeker Property Service in Westborough, MA seeks a Salesforce Business Analyst to lead requirements workshops, elicit business and functional needs, and translate them into Salesforce enhancements. This contractual, on-site role partners with technical teams to deliver solutions that streamline real estate workflows.
You will prioritize user stories, manage enhancements backlog, create reports and dashboards, train end-users, and continuously optimize business processes.
Lead requirements workshops, elicit business and functional needs, and produce process documentation. Collaborate with technical teams to design, configure, test, and deliver Salesforce enhancements. Prioritize user stories, manage enhancements backlog, and track progress across milestones. Create reports, dashboards, and training materials to train and support end-users post-implementation. Continuously assess business processes for optimization and recommend best practices. Business Analyst translates business needs into effective Salesforce solutions, bridging gaps between stakeholders and technical teams while driving efficiency across business processes.