Senior Salesforce Business Analyst

Rialtes; Irvine (CA); On-site; USD 110,000 - 150,000; Full time

Job summary

Rialtes is seeking a Salesforce Business Analyst in Irvine, CA to lead the implementation of cloud-based Salesforce solutions and drive end-to-end lifecycle activities in a fast-paced environment.

The role requires significant capability in analyzing user needs, translating requirements into effective designs, and coordinating across stakeholders; strong communication and agile practices are essential for success in delivering enterprise systems and ensuring adoption and compliance.

Qualifications

• 4+ years Salesforce experience with technical aptitude, business analysis skills, and leadership experience.
• Ability to articulate roadmaps and enterprise-level service-oriented architecture.
• Translate business objectives into effective solution designs and user stories.
• Experience balancing business/financial constraints and managing expectations.
• Strong Agile (Scrum) experience, including sprint planning and CI.
• Experience leading projects for enterprise systems and achieving stakeholder sign-off.

Responsibilities

• Consult with end-users to analyze needs, objectives, features, and inputs/outputs.
• Lead Salesforce development projects from concept to implementation.
• Define how process changes affect systems and guide process definitions.
• Document business requirements and flows in actionable formats.
• Create, groom, and document user stories and business processes.
• Contribute to solution designs, testing plans, and training/ troubleshooting.
• Drive user adoption, monitor policies, and ensure compliance.
• Other duties may be assigned by the manager.

Skills

Salesforce experience

Leadership

Business analysis

Agile/Scrum

Requirements gathering

Stakeholder communication

Process mapping

Enterprise architecture

Presentation

Adaptability

Job description

The Salesforce Business Analyst works on significant and unique issues where analysis of situations or data requires evaluating intangibles. This role exercises independent judgment in methods, techniques, and evaluation criteria for obtaining results. The Salesforce Business Analyst is responsible for leading the implementation of cloud-based solutions using Salesforce.com and must demonstrate progressive leadership in the software development environment's full life cycle.

Responsibilities

• Consult with end-users to analyze and understand user needs, objectives, desired features, and input and output requirements.
• Lead Salesforce development projects from conceptualization to implementation
• Understand the impact a process change might have on the system and be able to guide process definitions accordingly.
• Gather, organize, and document business requirements and process definition outlines and flows in shareable, actionable, standardized formats.
• Define, document and groom user stories and business processes.
• Contribute to solution designs, testing plans and execution, as well as the training, troubleshooting, and project management aspects of addressing business and operational needs.
• Execute a plan to improve the user experience, promote adoption, and monitor and improve policies and compliance
• Other projects and responsibilities may be added at the manager’s discretion.

Required Certification

Qualification

• 4+ years Salesforce experience with technical aptitude, business analysis skills, and demonstrated leadership experience
• Demonstrated capability roadmap and enterprise-level service-oriented architecture articulation and implementation skills
• Demonstrated ability to understand and represent business objectives and requirements and convert them into solution designs
• Experience managing expectations when balancing alternatives against business and financial constraints.
• Experience in Agile (Scrum) project methodologies and development practices, particularly sprint planning and assessment, and test-driven development and continuous integration
• Experience managing a project or serving as a project team lead on the implementation of an enterprise system.
• Received 100% business sign-off on user stories/requirements prior to start of development sprints
• Excellent verbal and written communication skills
• Ability to communicate with employees at all levels of the organization
• Strong knowledge and understanding of both state and federal employment laws
• Excellent interpersonal skills
• Excellent presentation and facilitation skills
• A demonstrated commitment to high professional ethical standards and a diverse workplace
• Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities