Salesforce Business Analyst

Agility Technologies Inc; Reston (VA); Remote; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Salesforce Business Analyst, where you'll be instrumental in delivering cloud technology solutions to government agencies. This remote role offers the chance to work collaboratively with a talented team, gathering requirements, configuring Salesforce, and ensuring that solutions meet client needs. You'll engage in key meetings, training sessions, and user acceptance testing, all while enhancing your technical and functional skills. If you're detail-oriented, driven, and eager to make a significant impact, this opportunity is perfect for you.

Benefits

401(k)

401(k) matching

Dental insurance

Health insurance

Vision insurance

Qualifications

• Experience using Salesforce for client solutions is essential.
• Salesforce Admin Certification and Bachelor's degree required.

Responsibilities

• Gather and define business requirements with clients and users.
• Configure Salesforce solutions and collaborate with developers.

Skills

Salesforce Configuration

Analytical Skills

Problem-Solving Skills

Communication Skills

Microsoft Office Suite

Collaboration

Detail-Oriented

Education

Bachelor's Degree

Salesforce Admin Certification

Tools

Salesforce

AppExchange Products

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Project

Microsoft Visio

Job description

Benefits:

1. 401(k)
2. 401(k) matching
3. Dental insurance
4. Health insurance
5. Vision insurance

Salesforce Business Analyst Roles and Responsibilities

As a Salesforce Business Analyst, you will be part of a team responsible for delivering enterprise cloud technology solutions to Government Agencies. Our Salesforce Business Analysts wear many hats on their projects and are responsible for everything from requirements gathering, Salesforce configuration, testing, training and post deployment support. You will work alongside Solution Architects and Technical Architects to design, develop, and deploy large-scale enterprise solutions while learning and growing your skill set.

Roles and Responsibilities:

1. Work with clients and end users to gather, understand, and define business requirements.
2. Develop user stories and to-be process flows to support the design and development of Salesforce solutions.
3. Work collaboratively with team members to design a solution that meets a client’s business requirements.
4. Complete the configuration for user stories within Salesforce, AppExchange products, or other cloud-based technologies.
5. Collaborate with developers to test and verify that solutions meet the business requirements.
6. Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end user training.

Requirements:

1. Experience using Salesforce to develop client or business solutions.
2. Hands-on experience configuring Salesforce including workflows, validation rules, and security controls.
3. Proven ability leveraging analytical and problem-solving skills in a fast-paced environment.
4. Detail-oriented individual with the ability to quickly ramp up on new clients, their business needs, and technologies.
5. Drive and desire to learn and grow both technical and functional skill sets.
6. Strong presentation, communication (written and verbal) skills, and interpersonal skills.
7. Ability to juggle and prioritize multiple tasks within a collaborative team environment.
8. Demonstrates flexibility and willingness to do what it takes to get the job done.
9. Proficient in Microsoft Word, Excel, PowerPoint, Project, and Visio.
10. Bachelor's degree required.
11. Salesforce Admin Certification, Service Cloud and Community Cloud (or Experience Cloud) is a MUST.

Preferred Experience and Skills:

1. Experience leveraging and configuring AppExchange products to develop a solution.
2. Experience collaborating with business stakeholders.
3. Experience soliciting, gathering, and analyzing user input and requirements.
4. Experience documenting user stories and creating to-be process flow diagrams.
5. Experience on a Salesforce implementation through the full Software Development Lifecycle (SDLC).

Security Clearance required.

EEO Policy: Agility Technologies is an Equal Employment Opportunity employer. It is the policy of Agility Technologies to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity laws, directives, and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.

Pay Transparency Policy: In accordance with Presidential Executive Order 13665, Agility Technologies will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

This is a remote position.