Salesforce Business Analyst

GeekSoft Consulting; Mount Laurel Township (NJ); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Challenging environment

Learning opportunities

Job summary

GeekSoft Consulting in Mount Laurel, NJ is seeking an experienced Salesforce Business Analyst to translate complex business requirements into actionable specifications. You will collaborate with business and tech stakeholders to gather, analyze, and translate needs into functional specs, focusing on both functional and non-functional requirements.

Responsibilities include creating and managing epics, user stories, wireframes, and acceptance criteria, with hands-on work on Salesforce Sales Cloud

Qualifications

• Experience as Salesforce Business Analyst translating business needs into specs.
• Hands-on with Sales Cloud and Service Cloud requirements and testing.
• Ability to create epics, user stories, wireframes, and acceptance criteria.
• Knowledge of API integrations, debugging, and Salesforce configurations.

Responsibilities

• Gather, analyze, document, and translate requirements into functional specs.
• Collaborate with stakeholders to align business needs with tech solutions.
• Manage epics, user stories, wireframes, and acceptance criteria for sprints.
• Validate third-party Salesforce integrations and API payloads.
• Test APIs and validate Salesforce responses across integrations.
• Configure Salesforce workflows, validation rules, permissions, and automation.
• Support testing teams with test scenarios and acceptance criteria.
• Stay updated on Salesforce technologies and industry trends.

Skills

Salesforce BA

Sales Cloud

Service Cloud

Requirements Analysis

User Stories

API Testing

Lightning / Visualforce

Tools

Salesforce Admin

Lightning Components

Visualforce

APIs

Job description

Permanent | GeekSoft Consulting | United States

Posted On 11.11.2026

Job Information

Technology

Work Experience 8+ years

State/Province New Jersey

City Mount Laurel

08054

Job Description

• Help design, build and continuously improve the clients online platform.
• Research, suggest and implement new technology solutions following best practices/standards.
• Take responsibility for the resiliency and availability of different products.
• Be a productive member of the team.

Requirements

• Experienced Salesforce Business Analyst responsible for gathering, analyzing, documenting, and translating business requirements into detailed functional specifications and technology solutions.

Collaborate with business and technology stakeholders to gather, analyze, and translate business requirements into functional specifications, considering both functional and non-functional requirements.

Analyze existing system capabilities and recommend suitable technology solutions and improvements.

Create and manage epics, user stories, wireframes, business rules, and acceptance criteria, ensuring stories are ready for upcoming sprints.

Work on Salesforce Sales Cloud and Service Cloud requirements, preferably with hands-on experience in managing business requirements.

Validate third-party Salesforce integrations by reviewing API request and response payloads and providing relevant details to development teams.

Test APIs and validate successful and failed responses received in Salesforce through asynchronous integration testing.

Configure Salesforce functionalities, including workflows, validation rules, permissions, and automation.

Possess knowledge of Salesforce Lightning Components, Salesforce Classic, and Visualforce.

Support testing teams in translating business requirements and use cases into test scenarios, conditions, and expected results for functional, performance, UAT, and operational acceptance testing.

Collaborate with stakeholders to assess business impacts, existing processes, system changes, and integration requirements.

Participate in project planning, effort estimation, risk identification, mitigation planning, status reporting, and issue escalation.

Review solution designs, prototypes, and other project deliverables to ensure quality and alignment with business requirements.

Provide operational and process-related analysis and support while identifying opportunities to improve productivity and operational efficiency.

Follow established requirements management, project management, technology delivery, and architecture standards.

Stay updated on Salesforce technologies, industry trends, business processes, and emerging solutions.

Promote collaboration, innovation, quality, and effective communication across business and technology teams.

Mandatory Skills & Certifications:

Salesforce Business Analysis

Salesforce Sales Cloud and Service Cloud

Salesforce Administration and Configuration

Third-party API Integrations and Testing

User Stories, Epics, Wireframes, and Acceptance Criteria

Knowledge of Salesforce Lightning, Classic, and Visualforce

Basic Salesforce certifications: Salesforce Business Analyst, Salesforce Administrator, and/or Salesforce Platform App Builder.

• A challenging, innovating environment.
• Opportunities for learning where needed.