Salesforce Business Analyst

Gravity Infosolutions, Inc.; Lake Forest (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

Gravity Infosolutions, Inc. seeks an experienced Salesforce Business Analyst with strong expertise in Salesforce B2B Commerce and Sales Cloud.

The ideal candidate will have hands-on experience with Salesforce configuration and development, business analysis, testing, and end-to-end SDLC processes. The role involves gathering and documenting requirements, configuring Salesforce, and supporting deployments within Agile/Waterfall environments.

Qualifications

• 7+ years IT business analysis or development experience.
• 5+ years Salesforce B2B Commerce Cloud and/or Sales Cloud.
• Hands-on Salesforce configuration and customization.
• Experience with Apex, Visualforce, Triggers, Batch Classes, and Scheduled Classes.
• Experience with ComplianceQuest.
• Strong SDLC and agile/waterfall.
• Experience with Git, Jenkins, Jira, Salesforce DX, Change Sets, ANT.
• Strong analytical, communication, and stakeholder-management skills.

Responsibilities

• Gather, analyze, and document business and functional requirements.
• Support and enhance Salesforce B2B Commerce and Sales Cloud solutions.
• Configure and customize Salesforce based on business requirements.
• Work with Apex, Visualforce, Triggers, Batch Classes, and Scheduled Classes.
• Support UAT, regression testing, troubleshooting, and defect management.
• Collaborate with business stakeholders and technical teams throughout the SDLC.
• Support Salesforce deployments and release management activities.
• Work within Agile and/or Waterfall development environments.

Skills

Business Analysis

Salesforce configuration

SDLC methodologies

Agile / Waterfall

Stakeholder management

UAT / testing

Education

Bachelor's degree in IT/CS

Tools

Git

Jenkins

Jira

Salesforce DX

Change Sets

ANT

Job description

We are seeking an experienced Salesforce Business Analyst with strong expertise in Salesforce B2B Commerce and Sales Cloud. The ideal candidate will have hands‑on experience with Salesforce configuration and development, business analysis, testing, and end‑to‑end SDLC processes.

Key Responsibilities

• Gather, analyze, and document business and functional requirements.
• Support and enhance Salesforce B2B Commerce and Sales Cloud solutions.
• Configure and customize Salesforce based on business requirements.
• Work with Apex, Visualforce, Triggers, Batch Classes, and Scheduled Classes.
• Support UAT, regression testing, troubleshooting, and defect management.
• Collaborate with business stakeholders and technical teams throughout the SDLC.
• Support Salesforce deployments and release management activities.
• Work within Agile and/or Waterfall development environments.

Required Qualifications

• 7+ years of IT Business Analysis and/or development experience.
• 5+ years of experience with Salesforce B2B Commerce Cloud and/or Sales Cloud.
• Strong hands‑on experience with Salesforce configuration and customization.
• Experience with Apex, Visualforce, Triggers, Batch Classes, and Scheduled Classes.
• Experience with ComplianceQuest.
• Strong understanding of SDLC methodologies, including Agile and Waterfall.
• Experience with tools such as Git, Jenkins, Jira, Salesforce DX, Change Sets, ANT, or similar technologies.
• Strong experience with UAT, regression testing, troubleshooting, and defect management.
• Strong analytical, communication, and stakeholder‑management skills.

Preferred Qualifications

• Experience working in a regulated industry, such as Medical Devices, Pharmaceutical, or Life Sciences.