Salesforce Business Analyst

System Soft Technologies; Hartford (CT); On-site; USD 85,000 - 110,000; Full time

Job summary

System Soft Technologies in Hartford, CT is seeking an experienced Salesforce Business Analyst with strong Health Cloud experience to join our team.

You will gather requirements, translate them into Salesforce solutions, create user stories and acceptance criteria, support Health Cloud implementations, and collaborate with healthcare and technical stakeholders.

Qualifications

• Strong experience as a Salesforce Business Analyst
• Hands-on experience with Salesforce Health Cloud
• Good understanding of Salesforce CRM functionality and business processes
• Experience with requirements gathering, user stories, process mapping, and UAT
• Strong communication and stakeholder management skills

Responsibilities

• Gather and analyze business requirements and translate them into Salesforce solutions
• Work closely with business, healthcare, and technical stakeholders
• Create user stories, process flows, functional requirements, and acceptance criteria
• Support Salesforce Health Cloud implementations and enhancements
• Participate in UAT, defect resolution, and solution validation
• Identify opportunities to improve business processes using Salesforce capabilities

Skills

Salesforce

Business Analysis

Health Cloud

Requirements Gathering

UAT

Stakeholder Management

Job description

We are looking for an experienced Salesforce Business Analyst with strong Salesforce Health Cloud experience to join our team.

Key Responsibilities:

• Gather and analyze business requirements and translate them into Salesforce solutions
• Work closely with business, healthcare, and technical stakeholders
• Create user stories, process flows, functional requirements, and acceptance criteria
• Support Salesforce Health Cloud implementations and enhancements
• Participate in UAT, defect resolution, and solution validation
• Identify opportunities to improve business processes using Salesforce capabilities

Qualifications:

• Strong experience as a Salesforce Business Analyst
• Hands-on experience with Salesforce Health Cloud
• Good understanding of Salesforce CRM functionality and business processes
• Experience with requirements gathering, user stories, process mapping, and UAT
• Strong communication and stakeholder management skills