Remote Salesforce BA — Albany, 2–3 Days/Week

Bits & Bytes Technology Solutions

City of Albany (NY)

Hybrid

USD 90,000 - 130,000

Full time

10 days ago

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Job summary

Bits & Bytes Technology Solutions seeks a Salesforce Business Analyst for a 30-month assignment in Albany, NY with 2-3 days remote weekly. You will translate stakeholder needs into validated requirements and drive artifacts across the project lifecycle.

The role demands extensive BA experience, Salesforce OmniStudio know-how, and strong collaboration with architects and developers. Certifications such as CBAP or Salesforce BA/Administrator are valued; Jira/SCRUM experience is expected.

Qualifications

7+ years of experience eliciting and analyzing stakeholders' business needs.
7+ years creating and maintaining software development artifacts and requirements.
5+ years creating test plans and coordinating UAT with users.
5+ years managing requirements lifecycle, baselines and change control.
5+ years collaborating with architects and development teams to resolve conflicts.
2 years with Salesforce OmniStudio and public sector solutions.
Salesforce-related certifications such as CBAP/BA/Administrator and/or Developer.
1 year Jira application experience and/or SCRUM proficiency.
CBAP certification by IIBA is highly preferred.

Responsibilities

Lead elicitation and analysis of business needs from stakeholders.
Produce and maintain artifacts: use cases, swim lanes, wireframes and specs.
Develop and execute test plans in collaboration with users (UAT).
Maintain requirements lifecycle, baselines, and change control.
Coordinate with application architects and development teams to align requirements.