Salesforce BA

Cloud Analytics Technologies, LLC; Detroit (MI); On-site; USD 60,000 - 90,000; Full time

Job summary

A technology consulting firm located in Detroit seeks a Business Analyst to gather and document business needs. The ideal candidate will have extensive experience with Salesforce platforms and a strong background in business analysis methodologies. Your role will involve working collaboratively with stakeholders, facilitating workshops, and creating vital documentation to streamline processes. Excellent communication and problem-solving skills are essential. This position is offered as part of an inclusive work environment.

Qualifications

• Deep understanding of Sales Cloud, Service Cloud, Experience Cloud.
• Experience with requirements engineering and process modeling.
• Familiarity with data migration and system architecture.

Responsibilities

• Gather and analyze business needs from stakeholders through workshops.
• Create user stories and acceptance criteria.
• Develop business requirements documents and test scripts.
• Data migration considerations and system architecture input.
• Test scripts and training materials preparation.

Skills

Salesforce Platform

Business Analysis

Agile/Scrum

Critical thinking

Communication skills

Declarative tools

Flows

Validation Rules

Requirements engineering

Process modeling

UML

Agile/Scrum

Job description

Overview

JOB DESCRIPTION: Requirement Gathering Elicit analyze and document business needs from stakeholders through workshops and meetings

Core Skills

Salesforce Platform Deep understanding of Sales Cloud Service Cloud Experience Cloud CPQ and declarative tools Flows Validation Rules

Business Analysis Requirements engineering process modeling UML AgileScrum

Technical Aptitude Familiarity with integrations data migration and system architecture

Soft Skills Critical thinking problem solving excellent communication technical and nontechnical presentation and interpersonal skills

Typical Deliverables

• User Stories Acceptance Criteria
• Process Maps AsIs ToBe
• Business Requirements Documents BRDs
• Data Models Technical Specifications
• Test Scripts Training Materials

Equal Opportunity Employer

CLOUD ANALYTICS TECHNOLOGIES LLC is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. CLOUD ANALYTICS TECHNOLOGIES LLC will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will CLOUD ANALYTICS TECHNOLOGIES LLC require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract