Salesforce BA

Machine Intelligence Technologies, LLC; Detroit (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

MACHINE INTELLIGENCE TECHNOLOGIES LLC is seeking a business analyst/requirements engineer to elicit and document business needs from stakeholders through workshops and meetings. You will translate requirements into BRDs, user stories and acceptance criteria, and model processes and data to guide IT teams.

The role calls for deep Salesforce platform knowledge (Sales Cloud, Service Cloud, CPQ, Flows) and familiarity with integrations, data migration, and system architecture.

Qualifications

• Elicit and document business requirements from stakeholders.
• Requirements engineering, process modeling (UML) and agile/scrum knowledge.
• Familiar with integrations, data migration and system architecture.

Responsibilities

• Gather requirements and document business needs from stakeholders.
• Develop BRDs, user stories and acceptance criteria.
• Create process maps and data models; specify technical requirements.
• Collaborate with IT for integrations and migrations.

Skills

Critical thinking

Problem solving

Excellent communication

Interpersonal skills

Agile/Scrum

Tools

Sales Cloud

Service Cloud

CPQ

Flows

Job description

JOB DESCRIPTION:

Requirement Gathering Elicit analyze and document business needs from stakeholders through workshops and meetings

Core Skills Knowledge:

Salesforce Platform Deep understanding of Sales Cloud Service Cloud Experience Cloud CPQ and declarative tools Flows Validation Rules
Business Analysis Requirements engineering process modeling UML AgileScrum
Technical Aptitude Familiarity with integrations data migration and system architecture
Soft Skills Critical thinking problem solving excellent communication technical and nontechnical presentation and interpersonal skills

Typical Deliverables

User Stories Acceptance Criteria
Process Maps AsIs ToBe
Business Requirements Documents BRDs
Data Models Technical Specifications
Test Scripts Training Materials

MACHINE INTELLIGENCE TECHNOLOGIES LLC is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. MACHINE INTELLIGENCE TECHNOLOGIES LLC will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will MACHINE INTELLIGENCE TECHNOLOGIES LLC require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract