Salesforce Architect, GTM Lead

Brillio; San Ramon (CA); On-site; USD 180,000 - 260,000; Full time

Job summary

Brillio is seeking an Engineering Leader for our Salesforce practice to drive the evolution of digital experiences. You will serve as a Salesforce SME, lead proposals and alliances, and influence both sales and delivery with customer-facing leadership.

Ideal candidate brings 15+ years in Salesforce, strong AI experience on and beyond Salesforce, and a track record of shaping solutions for complex engagements across global teams.

Qualifications

• 15+ years of experience in Salesforce ecosystem.
• 7+ years of experience in a customer facing, pre-sales / solution architect, revenue generating role.
• Salesforce architect certifications required in one or more: Salesforce Application Architect, Salesforce System Architect, Sales Cloud Consultant, Service Cloud Consultant, Revenue Cloud Consultant, AI Data Cloud Consultant.
• Strong experience in AI solutions on Salesforce platform and beyond.
• Excellent customer management and communication skills.

Responsibilities

• Partner with customers to accelerate technology modernization and adoption of AI for transforming their business processes across Front Office systems.
• Lead customer discussions, workshops, discovery engagements to build and win new business pipeline.
• Define and communicate the engineering vision and technology strategy for products, platforms, ensuring alignment with business objectives and long-term organizational goals.
• Provide technical leadership for the design and delivery of complex Salesforce programs
• Influence executive stakeholders and organizational strategy by balancing customer needs, technical constraints, and business outcomes.
• Establish engineering KPIs, governance models, operating frameworks, and performance metrics to drive accountability and continuous improvement.
• Champion the adoption of AI-assisted development, automation, and emerging technologies to enhance engineering velocity and innovation.

Skills

Salesforce ecosystem

Customer facing

Pre-sales / solution architect

Leadership

Job description

Brillio is looking for an Engineering Leader for our Salesforce practice to spearhead the evolution of our digital experiences. In this pivotal role, you will be a Salesforce subject matter expert, proposals, new business pursuits, asset development, complex solutioning, technical and thought leadership. You will collaborate closely with diverse cross-functional global teams and be a bridge between sales, delivery and our clients. The ideal candidate will have deep experience in the Salesforce ecosystem and able to craft extraordinary digital experiences while also being customer facing and adding substantial business value.
Practitioner should engage with clients, participate in alliance and community forums, and shape solutioning for Salesforce led engagements, while also being partially billable on key strategic engagements.

Key Responsibilities:

• Partner with customers to accelerate technology modernization and adoption of AI for transforming their business processes across Front Office systems.
• Lead customer discussions, workshops, discovery engagements to build and win new business pipeline.
• Define and communicate the engineering vision and technology strategy for products, platforms, ensuring alignment with business objectives and long-term organizational goals.
• Provide technical leadership for the design and delivery of complex Salesforce programs
• Influence executive stakeholders and organizational strategy by balancing customer needs, technical constraints, and business outcomes.
• Establish engineering KPIs, governance models, operating frameworks, and performance metrics to drive accountability and continuous improvement.
• Champion the adoption of AI-assisted development, automation, and emerging technologies to enhance engineering velocity and innovation.

Qualifications:

• 15+ years of experience in Salesforce ecosystem
• 7+ years of experience in a customer facing, pre-sales / solution architect, revenue generating role
• Salesforce architect certifications required in one or more: Salesforce Application Architect, Salesforce System Architect, Sales Cloud Consultant, Service Cloud Consultant, Revenue Cloud Consultant, AI Data Cloud Consultant
• Strong experience in AI solutions on Salesforce platform and beyond.
• Excellent customer management and communication skills.

Candidates should demonstrate the below listed critical leadership qualities:

• Customer Advocacy - Ensures customer success on stated and unstated business priorities through strategic advice and market leading solutions.
• Owner’s Mindset - Is passionate about Brillio’s business, deeply committed to its success and makes decisions that are in the best interest of the firm.
• Innovation Ethos - Embraces ambiguity and adopts relentless experimentation to challenge current practices and enable continuous growth.
• Execution with Pace - Displays agility to deliver high quality results in the face of changing stakeholder expectations.
• Big Picture Thinking - Creates a common definition of shared success and sets bold targets that inspire the team towards new horizons.
• Winning Through Teams - Enables a culture of collaboration and empowers teams to “raise their game” in order to create a winning formula.