Salesforce Business Solution Architect

EPAM Systems; Georgia; On-site; USD 140,000 - 190,000; Full time

Job summary

EPAM Systems is seeking an experienced Salesforce Business Solution Architect to design and deliver customized Salesforce solutions, aligning business strategy with technology. You will guide digital transformation, serve as a trusted advisor, and architect solutions across Sales Cloud, Service Cloud, and related Salesforce products.

You will lead design and implementation, mentor internal teams, and stay current with Salesforce innovations to drive growth and data capabilities within the

Qualifications

• Minimum of 5 years of Business Analysis or Functional Consulting experience.
• Proven Salesforce Architect/Consultant with platform capabilities knowledge.
• Experience designing complex Salesforce solutions with third-party integrations.
• Strong analytical and problem-solving skills.
• Hands-on Salesforce configuration experience.
• Experience with agile project management.
• Excellent communication and collaboration with stakeholders.
• Ability to adapt to Salesforce updates and industry trends.
• Familiarity with agile methodologies and project management tools.

Responsibilities

• Lead the design, configuration, and implementation of Salesforce solutions, ensuring alignment with business objectives.
• Develop scalable data architectures and integrate customer data across multiple systems and platforms.
• Collaborate with business stakeholders to gather data requirements and translate them into actionable solutions.
• Work with cross-functional teams (IT, marketing, sales, customer service) to deliver end-to-end data-driven solutions.
• Define and implement data integration strategies, focusing on ingestion, transformation, and unification of data.
• Establish best practices for data quality, security, and governance across the organization.
• Serve as a subject matter expert on Salesforce Sales Cloud, Service Cloud and related Salesforce products.
• Mentor and train internal teams on Salesforce functionalities, best practices, and new features.
• Stay current with Salesforce innovations and share insights to drive organizational growth and data capabilities.

Skills

Salesforce Architecture

Data Integration

Analytical Thinking

Agile Project Management

Stakeholder Communication

Cross-functional Collaboration

Mentoring

Sales Cloud / Service Cloud

Tools

Salesforce

Data Integration Tools

Job description

We are seeking an experienced Salesforce Business Solution Architect to join our team and help our customers achieve their business goals and strategy. As an expert in the Salesforce domain, the ideal candidate will be responsible for designing and delivering customized Salesforce solutions using best practices. This role involves guiding our customers through their digital transformation by aligning business and technology, and serving as a trusted advisor to design a comprehensive architecture for solutions that address their unique business challenges.

Responsibilities

• Lead the design, configuration, and implementation of Salesforce solutions, ensuring alignment with business objectives
• Develop scalable data architectures and integrate customer data across multiple systems and platforms
• Collaborate with business stakeholders to gather data requirements and translate them into actionable solutions
• Work with cross-functional teams (IT, marketing, sales, customer service) to deliver end-to-end data-driven solutions
• Define and implement data integration strategies, focusing on ingestion, transformation, and unification of data
• Establish best practices for data quality, security, and governance across the organization
• Serve as a subject matter expert on Salesforce Sales Cloud, Service Cloud and related Salesforce products
• Mentor and train internal teams on Salesforce functionalities, best practices, and new features
• Stay current with Salesforce innovations and share insights to drive organizational growth and data capabilities

Requirements

• Minimum of 5 years of Business Analysis or Functional Consulting experience in emerging technologies or related technical fields
• Proven experience as a Salesforce Architect or Consultant, with a strong understanding of Salesforce platform capabilities and limitations
• Experience in designing and implementing complex Salesforce solutions, including custom development and third-party integrations
• Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions
• Hands‑on experience with configuration of Salesforce platform
• Experience with agile project management and delivering data solutions on time and within budget
• Excellent communication and collaboration skills to engage both technical and non‑technical stakeholders
• Ability to quickly adapt to new Salesforce updates and industry trendsFamiliarity with agile development methodologies and project management tools