Salesforce App Dev & Support Engineer II

Ryder System, Inc.; Tallahassee (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

Ryder System, Inc. is seeking an Application Support Engineer II to provide advanced application support and engineering-level troubleshooting across enterprise platforms.

You will take lead on complex issues, identify root causes, and implement fixes to improve system stability, serving as a key escalation point to minimize reliance on development teams. This role is part of Ryder’s Technology Talent Incubator Program, an accelerated career pathway designed to launch the next generation of

Qualifications

• Bachelor's Degree in Computer Science, MIS, or related field.
• Two (2) years to Four (4) years or more in Application support or development.

Responsibilities

• Troubleshoot and resolve moderately complex incidents across applications and integrations.
• Perform advanced data analysis and debugging to identify root causes of issues.
• Implement configuration changes and light development fixes to improve performance.
• Own issues end-to-end, including diagnosis, resolution, validation, and documentation.
• Identify systemic issues and contribute to long-term solutions and process improvements.
• Partner with development teams to refine escalations and reduce repeat issues.

Skills

Troubleshooting

Independent work

Communication

Education

Bachelor's Degree in Computer Science, MIS, or related field

Job description

Ryder System, Inc. is seeking an Application Support Engineer II to provide advanced application support and engineering-level troubleshooting across enterprise platforms.

You will take lead on complex issues, identify root causes, and implement fixes to improve system stability, serving as a key escalation point to minimize reliance on development teams. This role is part of Ryder’s Technology Talent Incubator Program, an accelerated career pathway designed to launch the next generation of