Salesforce Agentforce Architect

Smart IT Frame LLC; Cleveland (OH); Hybrid; USD 150,000 - 210,000; Full time

Job summary

Smart IT Frame LLC is seeking a seasoned Salesforce Architect for a remote/ Cleveland, OH hybrid role. You will define and own the architecture strategy for Agentforce Einstein AI Data Cloud and enterprise Salesforce implementations.

Lead discussions with stakeholders, design scalable AI-powered solutions, establish standards, and drive enterprise integrations across Salesforce Data Cloud, external apps, and middleware.

Qualifications

• 10 years of experience in Salesforce architecture design and implementation.
• 5 years of experience leading enterprise Salesforce architecture initiatives.
• Proven experience architecting largescale Salesforce solutions across multiple clouds and business domains.
• Hands-on experience with Salesforce Agentforce Einstein AI, Prompt Builder, Copilot Actions and Generative AI capabilities.
• Deep expertise in Salesforce platform architecture: Apex, Lightning Web Components (LWC), integration patterns, data modeling and security architecture.
• Experience designing enterprise AI and Data Cloud solutions leveraging customer data, knowledge, automation and conversational AI.

Responsibilities

• Define and own the overall architecture strategy and roadmap for Salesforce Agentforce Einstein AI Data Cloud and enterprise Salesforce implementations.
• Lead architecture discussions with business stakeholders, enterprise architects, product owners and technical teams to align AI-powered solutions with business objectives.
• Design scalable, secure, and high-performing Agentforce solutions leveraging Agent Builder, Prompt Builder, Copilot Actions, Data Cloud, Einstein AI and Salesforce platform capabilities.
• Architect intelligent agents, conversation flows, topics, actions, prompts and knowledge-driven experiences to automate business processes and enhance customer and employee engagement.
• Establish architecture standards, governance frameworks, design principles and best practices for Agentforce and Generative AI implementations.
• Define enterprise integration architectures between Salesforce Data Cloud, Agentforce, external applications, middleware platforms and AI services.
• Evaluate and recommend AI, Data Cloud and Salesforce platform capabilities to address business challenges and drive digital transformation initiatives.
• Lead solution design reviews, architecture governance boards and technical assessments across multiple projects and programs.
• Ensure scalability, performance, security, compliance and responsible AI practices are embedded into all solution designs.
• Provide technical leadership and mentorship to solution architects, technical leads, developers and project teams.
• Collaborate with business and technology leadership to define long-term Salesforce and AI adoption strategies.

Skills

Salesforce architecture

Enterprise architecture leadership

Agentforce Einstein AI

Apex & LWC

Integration design

AI governance

Tools

MuleSoft

Copilot Actions

Salesforce Data Cloud

Job description

We have a Fulltime role with one of our clients. Kindly find the below details.

Location: Remote/ Cleveland, OH (Onsite - 3 days)

Job Description:

• Salesforce Architecture
• Agentforce & AI Solutions
• Enterprise Integrations
• Strategic Technology Leadership

Responsibilities

• Define and own the overall architecture strategy and roadmap for Salesforce Agentforce Einstein AI Data Cloud and enterprise Salesforce implementations
• Lead architecture discussions with business stakeholders enterprise architects product owners and technical teams to align AIpowered solutions with business objectives
• Design scalable secure and highperforming Agentforce solutions leveraging Agent Builder Prompt Builder Copilot Actions Data Cloud Einstein AI and Salesforce platform capabilities
• Architect intelligent agents conversation flows topics actions prompts and knowledgedriven experiences to automate business processes and enhance customer and employee engagement
• Establish architecture standards governance frameworks design principles and best practices for Agentforce and Generative AI implementations
• Define enterprise integration architectures between Salesforce Data Cloud Agentforce external applications middleware platforms and AI services
• Evaluate and recommend AI Data Cloud and Salesforce platform capabilities to address business challenges and drive digital transformation initiatives
• Lead solution design reviews architecture governance boards and technical assessments across multiple projects and programs
• Ensure scalability performance security compliance and responsible AI practices are embedded into all solution designs
• Provide technical leadership and mentorship to solution architects technical leads developers and project teams
• Collaborate with business and technology leadership to define longterm Salesforce and AI adoption strategies

Qualifications

Required Skills Qualifications

• 10 years of experience in Salesforce architecture design and implementation
• 5 years of experience leading enterprise Salesforce architecture initiatives
• Proven experience architecting largescale Salesforce solutions across multiple clouds and business domains
• Strong hands on experience with Salesforce Agentforce Einstein AI Prompt Builder Agent Builder Copilot Actions and Generative AI capabilities
• Deep expertise in Salesforce platform architecture Apex Lightning Web Components LWC Integration Patterns Data Modeling and Security Architecture
• Experience designing enterprise AI and Data Cloud solutions leveraging customer data knowledge automation and conversational AI
• Strong understanding of Salesforce WellArchitected Framework Enterprise Integration Patterns and scalable cloud architectures
• Experience designing integrations using APIs MuleSoft Platform Events EventDriven Architecture and External Services
• Expertise in Salesforce security architecture including Profiles Permission Sets Sharing Models Data Governance and Compliance standards
• Ability to engage with executive stakeholders and translate business strategy into technology roadmaps

Certifications

• Salesforce AI Specialist Certification and or Agentforce Specialist Certification
• Strong knowledge of Large Language Models LLMs Prompt Engineering Retrieval Augmented Generation RAG AI Governance and Responsible AI frameworks
• Experience with Sales Cloud Service Cloud Experience Cloud and Industry Clouds
• Experience leading global delivery teams and multi million dollar Salesforce transformation programs