Salesforce Agentforce Architect

Galent; Cleveland (OH); On-site; USD 150,000 - 210,000; Full time

Job summary

Galent in Cleveland, OH seeks a Salesforce Agentforce Architect to define the architecture strategy for Agentforce Einstein AI Data Cloud and enterprise Salesforce implementations. You will lead architecture discussions with stakeholders and technical teams to align AI-powered solutions with business objectives.

You will design scalable, secure, and high-performing Agentforce solutions using Agent Builder, Prompt Builder, Copilot Actions, Data Cloud, and Salesforce capabilities; establish

Qualifications

• Experience in Salesforce architecture design and implementation.
• Experience leading enterprise Salesforce architecture initiatives.
• Proven experience architecting large-scale Salesforce solutions across clouds and business domains.
• Strong hands-on experience with Salesforce Agentforce Einstein AI, Prompt Builder, Copilot, and Generative AI capabilities.
• Deep expertise in Salesforce security architecture, data modeling, and integration patterns.
• Ability to engage with executive stakeholders and translate business strategy into technology roadmaps.

Responsibilities

• Define and own the architecture strategy and roadmap for Salesforce Agentforce Einstein AI Data Cloud and enterprise Salesforce implementations.
• Lead architecture discussions with business stakeholders, enterprise architects, product owners, and technical teams to align AI-powered solutions with business objectives.
• Design scalable, secure, and high-performing Agentforce solutions leveraging Agent Builder, Prompt Builder, Copilot, Actions, Data Cloud, Einstein AI, and Salesforce platform capabilities.
• Architect intelligent agents' conversation flows, topics, actions, prompts, and knowledge-driven experiences to automate processes and enhance engagement.
• Establish architecture standards, governance frameworks, design principles, and best practices for Agentforce and Generative AI implementations.
• Define enterprise integration architectures between Salesforce Data Cloud, Agentforce, external applications, middleware platforms, and AI services; ensure governance and security.
• Lead solution design reviews, architecture governance boards, and technical assessments across projects; ensure scalability, performance, security, and responsible AI practices are embedded.
• Provide technical leadership and mentorship to solution architects, technical leads, developers, and project teams.
• Collaborate with business and technology leadership to define long-term Salesforce and AI adoption strategies.

Skills

Salesforce architecture

Enterprise Salesforce

Agentforce AI

Apex/LWC

Security architecture

Integration patterns

Generative AI

Stakeholder mgmt

Tools

MuleSoft

Data Cloud

Job description

Job Title: Salesforce Agentforce Architect

Job Location: Cleveland, OH

• Define and own the overall architecture strategy and roadmap for Salesforce Agentforce Einstein AI Data Cloud and enterprise Salesforce implementations
• Lead architecture discussions with business stakeholders enterprise architects product owners and technical teams to align AI powered solutions with business objectives
• Design scalable secure and high performing Agentforce solutions leveraging Agent Builder Prompt Builder Copilot Actions Data Cloud Einstein AI and Salesforce platform capabilities
• Architect intelligent agents' conversation flows topics actions prompts and knowledge driven experiences to automate business processes and enhance customer and employee engagement
• Establish architecture standards governance frameworks design principles and best practices for Agentforce and Generative AI implementations
• Define enterprise integration architectures between Salesforce Data Cloud Agentforce external applications middleware platforms and AI services
• Evaluate and recommend AI Data Cloud and Salesforce platform capabilities to address business challenges and drive digital transformation initiatives
• Lead solution design reviews architecture governance boards and technical assessments across multiple projects and programs
• Ensure scalability performance security compliance and responsible AI practices are embedded into all solution designs
• Provide technical leadership and mentorship to solution architects technical leads developers and project teams
• Collaborate with business and technology leadership to define long-term Salesforce and AI adoption strategies

Required Skills & Qualifications

• Experience in Salesforce architecture design and implementation
• Experience leading enterprise Salesforce architecture initiatives
• Proven experience architecting largescale Salesforce solutions across multiple clouds and business domains
• Strong hands-on experience with Salesforce Agentforce Einstein AI Prompt Builder Agent Builder Copilot Actions and Generative AI capabilities
• Deep expertise in Salesforce platform architecture Apex Lightning Web Components LWC Integration Patterns Data Modeling and Security Architecture
• Experience designing enterprise AI and Data Cloud solutions leveraging customer data knowledge automation and conversational AI
• Strong understanding of Salesforce Well Architected Framework Enterprise Integration Patterns and scalable cloud architectures
• Experience designing integrations using APIs MuleSoft Platform Events Event Driven Architecture and External Services
• Expertise in Salesforce security architecture including Profiles Permission Sets Sharing Models Data Governance and Compliance standards
• Ability to engage with executive stakeholders and translate business strategy into technology roadmaps.

Certifications

• Salesforce AI Specialist Certification and or Agentforce Specialist Certification
• Strong knowledge of Large Language Models LLMs Prompt Engineering Retrieval Augmented Generation RAG AI Governance and Responsible AI frameworks
• Experience with Sales Cloud Service Cloud Experience Cloud and Industry Clouds
• Experience leading global delivery teams and multimillion dollar Salesforce transformation programs.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, citizenship status, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable law. https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf