Salesforce Administrator: Automation & Adoption Champion

Strata Decision Technology, LLC in; Chicago (IL); On-site; USD 72,000 - 95,000; Full time

Benefits offered by this job

Retirement benefits

Health benefits

Paid time off

Parental leave

Life and accident insurance

Job summary

Strata Decision Technology, LLC is seeking a proactive Salesforce Administrator to support and enhance our Salesforce platform. You will partner with users to understand needs, configure solutions, and drive adoption while ensuring governance and data quality.

The role collaborates with Enterprise Applications and other teams on more complex integrations and projects. The ideal candidate has 2+ years of Salesforce administration experience, knowledge of Lightning and Flow, and experience with

Qualifications

• 2+ years of hands-on Salesforce administration experience.
• Experience with Salesforce Lightning and Flow automation.
• Experience configuring Salesforce: fields, page layouts, record types, permission sets, reports, dashboards.
• Experience supporting Salesforce users, troubleshooting issues, and handling service/change requests.
• Experience gathering business requirements and translating them into Salesforce configuration.
• Experience with data management, sandbox environments, testing, and release processes.
• Knowledge of Salesforce security and sharing concepts (roles, profiles, permissions).
• Experience with ERP like NetSuite is a plus.

Responsibilities

• Configure and maintain Salesforce functionality including Flow, assignment rules, approval processes, validation rules, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, dashboards, and reports.
• Administer Salesforce user lifecycle including user setup/deactivation, roles, profiles, permission sets, access, and licensing.
• Respond to user issues and change requests, troubleshoot problems and implement solutions.
• Support Salesforce upgrades, releases, testing, and change control processes.
• Maintain sandbox environments used for development, testing, and training.
• Create and maintain reports and dashboards for actionable information for users and stakeholders.
• Maintain system documentation, configuration docs, procedures, and knowledge articles.
• Train users on Salesforce functionality and new features to drive adoption.
• Gather and document business requirements and translate needs into Salesforce configuration.
• Build and maintain automation using Flow and declarative platform capabilities.
• Examine processes to identify improvements and implement efficiencies.
• Test configuration and automation changes to ensure alignment with requirements.
• Identify usability improvements and address technical debt with senior team members.
• Participate in Agile/Scrum processes and Salesforce projects.

Skills

Salesforce administration

Salesforce Lightning

Salesforce Flow

Fields & Layouts

Reports & Dashboards

Data management

Sandbox environments

Security concepts

Agile / Scrum

ERP / NetSuite

Job description

Strata Decision Technology, LLC is seeking a proactive Salesforce Administrator to support and enhance our Salesforce platform. You will partner with users to understand needs, configure solutions, and drive adoption while ensuring governance and data quality.

The role collaborates with Enterprise Applications and other teams on more complex integrations and projects. The ideal candidate has 2+ years of Salesforce administration experience, knowledge of Lightning and Flow, and experience with