Salesforce Administrator | Automation & Integration Specialist

Strata Decision Technology, LLC; Chicago (IL); On-site; USD 72,000 - 95,000; Full time

Job summary

Strata Decision Technology, LLC is seeking a Salesforce Administrator to partner with users and stakeholders to optimize the Salesforce platform, drive adoption, and deliver solutions using best practices. You will manage day-to-day admin tasks, enhancements, automation, integrations, and governance within established standards.

Located in Chicago, IL, the role collaborates across Enterprise Applications and Agile teams to implement scalable changes, maintain data quality, and support security

Qualifications

• 2+ years hands-on Salesforce administration experience.
• Lightning Experience and Flow automation experience.
• Configuring Salesforce fields, page layouts, record types, permission sets, assignment rules, approval processes, reports and dashboards.
• Supporting Salesforce users, troubleshooting issues, and managing service and change requests.
• Gathering business requirements and translating them into Salesforce configuration and enhancements.
• User and access administration, data management, sandbox environments, testing and release management processes.
• Solid understanding of Salesforce security and sharing concepts (roles, profiles, permission sets, sharing rules).
• Experience with Sales Cloud, Service Cloud, or Experience Cloud; integrations and Agile/ Scrum exposure.

Responsibilities

• Configure and maintain Salesforce functionality including Flow, rules, dashboards, and reports.
• Administer user lifecycle, roles, profiles, permissions, and licensing.
• Respond to issues and change requests; troubleshoot and implement solutions.
• Support Salesforce upgrades, releases, testing, and change control.
• Maintain sandbox environments for development, testing, and training.
• Create and maintain reports/dashboards for stakeholders.
• Maintain system documentation and knowledge articles; train users.

Skills

Salesforce administration

Lightning Experience

Flow automation

Requirements gathering

User support

Data security

Agile/Scrum

Analytical thinking

Communication

Education

Salesforce Admin Cert

Tools

Salesforce

NetSuite

Marketo

Smartsheet

SalesLoft

ZoomInfo

Concur

Gong

Job description

Strata Decision Technology, LLC is seeking a Salesforce Administrator to partner with users and stakeholders to optimize the Salesforce platform, drive adoption, and deliver solutions using best practices. You will manage day-to-day admin tasks, enhancements, automation, integrations, and governance within established standards.

Located in Chicago, IL, the role collaborates across Enterprise Applications and Agile teams to implement scalable changes, maintain data quality, and support security