Salesforce Administrator

The Judge Group; Chicago (IL); On-site; USD 110,000 - 140,000; Full time

Job summary

The Judge Group is seeking a Salesforce Administrator to support, maintain, and enhance enterprise Salesforce environments, including Sales Cloud and Service Cloud, integrations, reporting, and production support.

The role covers configuration of Lightning Flows, object models, dashboards, and deployment pipelines, with a strong focus on data quality and cross-functional collaboration.

Qualifications

• 5+ years of Salesforce Administration/Development experience.
• Hands-on expertise with Sales Cloud, Service Cloud, Lightning Flows, reporting, security, and platform configuration.
• Experience with OmniStudio and OmniScripts.
• Strong knowledge of Salesforce integrations, ETL processes, and API troubleshooting.
• Experience with Apex, Batch Classes, and Lightning Web Components (LWC).
• Experience with ServiceNow and ITSM processes.
• Agile experience with Azure DevOps, Confluence, or similar tools.
• Excellent communication and problem-solving skills.

Responsibilities

• Administer and support Salesforce Sales Cloud and Service Cloud environments.
• Manage users, roles, profiles, permission sets, sharing rules, and territory management.
• Configure Lightning Flows, page layouts, record types, custom objects, reports, and dashboards.
• Develop and enhance Apex classes, triggers, and batch processes.
• Troubleshoot Salesforce integrations, including REST APIs, Platform Events, Streaming APIs, and ETL processes.
• Support incident, problem, and change management activities through ServiceNow.
• Perform data migrations, data cleanup, and data quality initiatives.
• Manage deployments using Copado and GitHub.
• Create technical documentation and partner with business teams to deliver scalable Salesforce solutions.

Skills

Salesforce Administration

Sales Cloud / Service Cloud

Lightning Flows

Apex / LWCs

Integrations / API troubleshooting

ServiceNow / ITSM

Azure DevOps / Confluence

Data management & migration

Tools

Copado

GitHub

OmniStudio

OmniScripts

ETL tools

Job description

Seeking a Salesforce Administrator to support, maintain, and enhance enterprise Salesforce environments. This role combines Salesforce administration, platform configuration, development, integrations, reporting, and production support.

Key Responsibilities

• Administer and support Salesforce Sales Cloud and Service Cloud environments.
• Manage users, roles, profiles, permission sets, sharing rules, and territory management.
• Configure Lightning Flows, page layouts, record types, custom objects, reports, and dashboards.
• Develop and enhance Apex classes, triggers, and batch processes.
• Troubleshoot Salesforce integrations, including REST APIs, Platform Events, Streaming APIs, and ETL processes.
• Support incident, problem, and change management activities through ServiceNow.
• Perform data migrations, data cleanup, and data quality initiatives.
• Manage deployments using Copado and GitHub.
• Create technical documentation and partner with business teams to deliver scalable Salesforce solutions.

Required Qualifications

• 5+ years of Salesforce Administration/Development experience.
• Hands-on expertise with Sales Cloud, Service Cloud, Lightning Flows, reporting, security, and platform configuration.
• Experience with OmniStudio and OmniScripts.
• Strong knowledge of Salesforce integrations, ETL processes, and API troubleshooting.
• Experience with Apex, Batch Classes, and Lightning Web Components (LWC).
• Experience with ServiceNow and ITSM processes.
• Agile experience with Azure DevOps, Confluence, or similar tools.
• Excellent communication and problem-solving skills.

Preferred Qualifications

• Salesforce Administrator, Platform Developer I, or Platform App Builder certification.
• Experience with Salesforce CPQ and Financial Services Cloud.
• Familiarity with Marketo, Seismic, Qualtrics, or similar third-party platforms.
• Experience with test automation, defect management, and release management tools.