Salesforce Admin

TechDigital Group; United States; On-site; USD 80,000 - 110,000; Full time

Job summary

An established industry player is seeking a skilled Salesforce Administrator to manage their Salesforce environment. In this pivotal role, you will support a large global customer base, handle administrative functions across various Salesforce clouds, and ensure user adoption through effective training. Your expertise in designing processes and managing data will be essential in optimizing the platform's capabilities. Join a dynamic team dedicated to enhancing user experience and driving efficiency through innovative solutions. This is an exciting opportunity to make a significant impact in a fast-paced environment.

Qualifications

• 8+ years of experience as a Salesforce administrator.
• Strong understanding of Salesforce best practices and functionality.

Responsibilities

• Serve as primary system administrator for the Salesforce environment.
• Coordinate the evaluation, scope, and completion of new development requests.

Skills

Salesforce Administration

User Training

Data Management

Process Design

Education

Salesforce Certified Administrator

Tools

Salesforce

Job description

Role & Responsibilities:

1. Serve as primary system administrator for the Salesforce environment supporting large global customer base
2. Handle admin activities in Sales cloud, Service cloud, Marketing cloud and partner portal
3. Handle all administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks
4. Complete regular internal system audits and prepare for upgrades
5. Coordinate the evaluation, scope and completion of new development requests.
6. Assist in training of new users, and grow the Salesforce.com skill set across the organization
7. Effectively act as the liaison between our users, vendors and the application development teams

Experience Required:

1. 8 years of experience as a Salesforce administrator
2. Proven ability to design and implement new processes and facilitate user adoption.
3. Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
4. Strong understanding of Salesforce best practices and functionality
5. Strong data management abilities

Certification:

1. Certified in Salesforce certified administrator (Sales and Service)