Salesforce Admin

TechDigital Group; North Carolina; On-site; USD 85,000 - 105,000; Full time

Job summary

A technology solutions company is seeking an experienced Salesforce Administrator to manage and optimize their Salesforce environment. The ideal candidate will have 8 years of experience in Salesforce administration, adept at handling user accounts, generating reports, and training new users. Strong knowledge of Salesforce best practices and the ability to design new processes is essential. The role involves coordinating with users and vendors to ensure successful application development and usage.

Qualifications

• 8 years of experience as a Salesforce administrator.
• Proven ability to design and implement new processes.
• Strong understanding of Salesforce best practices.

Responsibilities

• Serve as primary system administrator for the Salesforce environment.
• Handle admin activities in Sales, Service, and Marketing clouds.
• Complete regular internal system audits.

Skills

Salesforce platform expertise

Data management

User adoption facilitation

Custom app design

Education

Salesforce certified administrator

Job description

Role & Responsibilities:

• Serve as primary system administrator for the Salesforce environment supporting large global customer base
• Handle admin activites in Sales cloud, Service cloud, Marketing cloud and partner portal
• Handle all administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks
• Complete regular internal system audits and prepare for upgrades
• Coordinate the evaluation, scope and completion of new development requests.
• Assist in training of new users, and grow the Salesforce.com skill set across the organization
• Effectively act as the liaison between our users, vendors and the application development teams

Experience Required:

• 8 years of experience as a Salesforce administrator
• Proven ability to design and implement new processes and facilitate user adoption.
• Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
• Strong understanding of Salesforce best practices and functionality
• Strong data management abilities

Certification :

• Certified in Salesforce certified administrator (Sales and Service)