Sales Training Leader — Elevate Guest Experience & Growth

Living Spaces; Monrovia, Northern (CA, KY); Hybrid; USD 34,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Vacation

Paid sick leave

Flexible Spending Account

Employee Assistance Program

Holiday pay

Life insurance

Job summary

Living Spaces in Monrovia, CA is hiring a Sales Training Supervisor responsible for teaching, coaching, and developing the sales team to exceed revenue targets while maintaining guest satisfaction. The role includes staffing, scheduling, training delivery, and leading guest engagement initiatives to drive store performance.

The ideal candidate has 5 years of retail experience, at least 3 years of supervisory experience, and proficiency with Microsoft Office; Tableau is preferred for data-driven

Qualifications

• High School Diploma or GED required.
• 5 years of retail experience in a direct customer interactive environment.
• Three years of supervisory experience.

Responsibilities

• Maintain a primary focus on the support and development of each team member through our sales proficiency process.
• Ensure that the retail store team is accurately staffed.
• Assist with developing schedules that match team member skills to guest demand.
• Role model the Living Spaces Guest Engagement Sales Model during sales engagements.
• Execute Sales Floor Leaderhip and Guest Engagement Leadership responsibilities when assigned.
• Ensure team completes ongoing development training.
• Be knowledgeable about all Living Spaces Training content.
• Facilitate live trainings to small and large groups.
• Address escalated guest situations and resolution.
• Partner with Sales Managers to meet and exceed sales goals.
• Foster team member development to build a strong talent bench for the organization's growth.
• Conduct regular check-ins and performance management sessions.
• Cultivate a positive store culture with servant leadership.

Job description

Living Spaces in Monrovia, CA is hiring a Sales Training Supervisor responsible for teaching, coaching, and developing the sales team to exceed revenue targets while maintaining guest satisfaction. The role includes staffing, scheduling, training delivery, and leading guest engagement initiatives to drive store performance.

The ideal candidate has 5 years of retail experience, at least 3 years of supervisory experience, and proficiency with Microsoft Office; Tableau is preferred for data-driven