Sales Trainer

SayGo Home Loans, LLC; Scottsdale (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

SayGo Home Loans, based in Scottsdale, Arizona, is seeking a Sales Trainer to design and deliver onboarding and ongoing training for its loan officer team. The role focuses on coaching phone-based mortgage sales, developing scripts and playbooks, and driving measurable improvements in conversion and production.

You will partner with sales leadership to close skill gaps, monitor call quality, and report training outcomes.

Qualifications

• Experience in sales training/coaching in mortgage preferred.
• Strong understanding of mortgage origination process and phone sales techniques.
• Excellent presentation, coaching and communication skills to motivate a sales team.
• Experience building training curriculum, scripts or playbooks.
• Comfortable analyzing call and production metrics to drive coaching decisions.
• NMLS license is a plus but not required.

Responsibilities

• Design, deliver, and improve sales training programs for onboarding and ongoing development of loan officers.
• Coach loan officers on phone-based sales techniques to convert inbound leads.
• Develop training materials, call scripts, playbooks, and role-play exercises for mortgage sales.
• Monitor and evaluate call quality and conversion metrics; provide feedback.
• Partner with sales leadership to identify skill gaps and build targeted training plans.
• Lead onboarding training and ramp new loan officers to productivity.

Skills

Sales training

Sales coaching

Presentation skills

Curriculum development

Call metrics analysis

NMLS license

Job description

Job Description

Job Description

Job Description

SayGo Home Loans is seeking a Sales Trainer to join our Scottsdale, AZ office. In this role, you'll design and deliver sales training for our loan officer team — equipping them to convert inbound calls generated by our direct mail marketing campaigns into closed loans. This is a full-time, on-site, salaried position ideal for someone who is energized by coaching, curriculum development, and measurable improvement in team performance.

Key Responsibilities

• Design, deliver, and continuously improve sales training programs for new-hire onboarding and ongoing development of loan officers.
• Coach loan officers on phone-based sales techniques for converting inbound direct mail leads into applications and closed loans.
• Develop training materials, call scripts, playbooks, and role‑play exercises tailored to the mortgage sales process.
• Monitor and evaluate loan officer call quality and conversion metrics, providing individualized coaching and feedback.
• Partner with sales leadership to identify skill gaps and build targeted training plans to close them.
• Lead onboarding training for newly hired loan officers, ramping them to productivity quickly.
• Track and report on training effectiveness, tying programs to measurable gains in conversion and production.
• Stay current on mortgage loan products, compliance requirements, and sales best practices to keep training content accurate and relevant.

Qualifications

• Prior experience in sales training, sales coaching, or sales management within the mortgage industry required.
• Strong understanding of the mortgage loan origination process and phone-based sales techniques.
• Excellent presentation, coaching, and communication skills, with the ability to motivate and develop a sales team.
• Experience building training curriculum, scripts, or playbooks.
• Comfortable analyzing call and production metrics to drive coaching decisions.
• NMLS license a plus but not required for this role.

Why Work for SayGo

At SayGo Home Loans, you'll train a team working with a consistent, company-generated lead flow — our loan officers field approximately 10–12 inbound calls a day from our direct mail marketing campaigns, so your coaching translates directly into results you can measure. We’re a VA, FHA, and Fannie Mae/Freddie Mac Agency‑approved direct lender, and 100% of the loan process — from application through underwriting, processing, and funding — is handled in house, giving you full visibility into the process you’re training on. We invest in our people with a collaborative culture that rewards initiative and puts client experience first.

Company Description

About SayGo Home Loans

SayGo Home Loans is a growing mortgage banking company headquartered in Scottsdale, Arizona. Led by a leadership team with decades of combined mortgage industry experience, SayGo Home Loans is built on operational excellence, regulatory compliance, and a people‑first culture.

Company Description

About SayGo Home Loans

SayGo Home Loans is a growing mortgage banking company headquartered in Scottsdale, Arizona. Led by a leadership team with decades of combined mortgage industry experience, SayGo Home Loans is built on operational excellence, regulatory compliance, and a people‑first culture.