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Flextrip in the United States is seeking a remote Texting Specialist to handle outreach and follow-ups with college students studying abroad in Europe. You’ll craft friendly, timely messages and steer conversations toward calls while keeping CRM data clean and up to date.
The role is full-time, 40 hours per week, Sunday to Thursday, aligned with US Eastern time. You’ll collaborate with a South Africa-based team and contribute to a travel-focused student community.
Hey! We're Flextrip, a travel company for American college students studying abroad in Europe. We help them plan their weekend trips: the best activities, boat days, restaurants, nightlife and places to stay, with local partners we trust and better prices. We've helped 2,800+ students so far, and almost all of it happens over text.
This is a texting job, no calls. We give you the messages, but sending them well takes instinct: read the chat first, know who's ready for a call, who needs a nudge and who to leave alone, and always sound like a friend, never a bot.
Schedule: full time, 40 hours a week, Sunday to Thursday, US Eastern time
Sunday, Wednesday, Thursday: 11am to 7pm ET (6pm to 2am South Africa time)
Monday, Tuesday: 6am to 2pm ET (1pm to 9pm South Africa time)
Your first 3 weeks you work next to our team lead (she's in South Africa too) and learn everything