Operations Associate- US (Sales)

Amberstudent; United States; A distancia; USD 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Amazing work culture

Employee wellbeing policies

Descripción de la vacante

AmberStudent is hiring an Operations Associate- US (Sales) to drive outbound booking efforts for student housing and act as a bridge between property partners and students. This remote role requires US shift hours and strong communication skills to close opportunities.

You'll manage leads through CRM, maintain a solid conversion rate, and support a high-performing team focused on quarterly and annual growth. A laptop and stable internet are required.

Formación

• 0–3 years experience.
• Tele sales or similar background is a plus.
• Understanding of the US market is a plus.
• Preferred experience in real estate, hospitality, or customer service.

Responsabilidades

• Perform outbound sales activities for booking students or assigned user groups.
• Act as an aggregator between property managements and students.
• Build rapport with the demographic to maintain a smooth sales cycle.
• Maintain a solid conversion rate.
• Process bookings during all hours.
• Communicate with leads via WhatsApp, Email and CRM tools.
• Contribute to QoQ and YoY growth as part of a high-performing team.
• Work under pressure and meet targets.

Conocimientos

Excellent verbal and written коммуника

Time management

Call closing techniques

CRM proficiency

Educación

60% minimum academic performance

Herramientas

CRM software

Descripción del empleo

Job Title: Operations Associate- US (Sales)

Location: Remote

US Shift - 3 PM - 12AM / 7PM - 4 AM rotational US shifts. (Non Negotiable)

Must have own laptop and stable internet connection

About AmberStudent

About Amber

Amber is building the global infrastructure for student housing, helping 80M+ students find and book long-term accommodation near universities. With 1M+ listings across 80+ cities, we are scaling rapidly toward $1B in annual bookings - and leveraging AI to transform how we operate, build, and scale.

Key Responsibilities

• Perform outbound sales activities for booking students or other assigned user group for their accommodation for short term or long term stay
• Act as an aggregator between the property managements and the students
• Create an excellent rapport with the assigned demographic to ensure smooth sales cycle
• Maintain a solid conversion rate
• Perform various tasks related to completing bookings during all the times
• Constantly communicate with the assigned leads via WA, Email and other integrated tools on CRM.
• Exhibit great customer service and be a part of a high performing team to achieve QoQ and YoY growth collectively
• Ability to perform under pressure and self-motivated to complete assigned targets within a stipulated time

Skills Required

• Excellent verbal and written communication skills in neutral English
• Good time management and planning skills
• Good call closing techniques
• Proficiency in CRM or other similar softwares

Qualifications

• Minimum 60% required in academics
• Experience - 0 to 3 years
• Experience in tele sales or similar background will be a plus
• Preferred industry experience in real estate, hospitality, business development or customer service
• Understanding of the US market in terms of geography and demographics will be a plus

What will you get from amber?

• Amazing work culture (trust us when we say this!)
• Employee wellbeing policies (at the best standard)