Sales Technology & Process Optimization Specialist

CHG Healthcare; Oregon; Hybrid; USD 66,000 - 128,000; Full time

Benefits offered by this job

401(k) with company match

Medical and dental benefits

Onsite health centers

Flexible work-from-home options

Wellness programs

Paid parental leave

Tuition reimbursement

Job summary

CHG Healthcare is seeking a Process & Technology Specialist to join its Sales Operations team. You will own day-to-day administration of our sales tech stack, including Salesforce, build KPI dashboards and automation to keep the team productive.

The role reports to the Director of Business Operations and requires 3+ years in sales operations or CRM, plus a Bachelor’s degree. Preferred certifications include Salesforce Administrator and hands-on Claude experience to drive workflow automation.

Qualifications

• 3+ years in sales operations, CRM administration, or related technical support role.
• Bachelor's degree in business, information systems, or a related field or equivalent experience.
• Experience building dashboards and reports in CRM systems.
• Familiar with AI-based workflow automation and tools.

Responsibilities

• Own day-to-day Salesforce administration, including user access, workflows, and data hygiene.
• Build and maintain KPI dashboards and inspection tooling for Sales Operations.
• Identify and implement process automations across the sales tech stack.
• Lead hands-on adoption of AI tools (e.g., Claude) with training and usage tracking.
• Act as liaison to product and engineering for rollout coordination and UAT.
• Maintain process documentation and SOPs for administered systems.

Skills

CRM administration

Dashboard reporting

Automation of processes

AI tool adoption

Clear communication

Education

Bachelor's degree in business, information systems, or related field

Tools

Salesforce

Claude

Job description

CHG Healthcare is seeking a Process & Technology Specialist to join its Sales Operations team. You will own day-to-day administration of our sales tech stack, including Salesforce, build KPI dashboards and automation to keep the team productive.

The role reports to the Director of Business Operations and requires 3+ years in sales operations or CRM, plus a Bachelor’s degree. Preferred certifications include Salesforce Administrator and hands-on Claude experience to drive workflow automation.