Retail Sales Associate

Ashley Furniture Industries; Atlanta (GA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Extended health, dental benefits, and vision insurance

Employee Discount 10%–30%

Life/Disability Insurance

Flex Spending Account

401K

Paid Time Off

401K

Paid Time Off

Job summary

A leading home furnishings retailer in Atlanta seeks a Sales Team Member to guide customers, provide outstanding service, and process sales orders. Successful candidates should have excellent communication skills and a background in customer service or sales. The role offers competitive benefits including health insurance, employee discounts, and paid time off. This is a great opportunity for someone who is friendly, outgoing, and passionate about lifestyle retail.

Qualifications

• Legally authorized to work in the US.
• At least 18 years old.
• Ability to lift, tug, and pull 25 lbs with or without accommodation.
• 1 year customer service and/or sales experience preferred.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Transform store guests into loyal customers.
• Process sales orders accurately and efficiently.
• Provide outstanding service experience for every customer.
• Support inventory management and loss prevention.
• Meet and exceed sales goals.
• Assist in inventory management and loss prevention, including bi-annual checks.
• Meet/exceed sales goals and align to KPIs.

Skills

Customer service

Sales experience

Communication

Interpersonal skills

Education

High school diploma or equivalent

Job description

Job Overview

As a Sales Team Member, transform store guests into loyal customers. When guests enter the store, you’re the person who guides them. As the expert on home furnishings, you create inspiration, enthusiasm, and excitement about Ashley’s products. You help our guests discover the styles that reflect their lives and help them design rooms they will love to live in. This is an excellent opportunity for an entrepreneurial, focused, and ambitious sales professional with a passion for lifestyle retail and thrives in a fast‑paced, high‑energy environment.

Responsibilities

• Thrives in an environment that rewards for delivering world‑class service and delighting our guests.
• Provide outstanding service experience for every customer and guest. Maintain a welcoming, professional, visible presence at the front desk; engage with guests, ensuring they are always treated in a cordial, respectful manner representing the Company's brand image.
• Accurately and efficiently process sales orders, adhering to cash handling protocols. Aid customers with credit applications and financing matters as required while maintaining thorough documentation of sales transactions.
• Address customer concerns independently whenever possible.
• Aid in store opening and closing activities, including cash reconciliation and completion of daily checklists.
• Support inventory management and loss prevention procedures, including participation in bi‑annual inventory checks.
• Meet and exceed sales goals, align to KPI’s and performance standards.
• Complete any additional tasks as assigned by management.

Qualifications

• Legally authorized to work in the US.
• At least 18 years old.
• Ability to lift, tug, and pull 25 lbs with or without accommodation.
• High school diploma or equivalent, preferred.
• 1 year customer service and/or sales experience, preferred.
• Gets charged up by interacting with others, being outgoing, friendly, and easy to talk to.
• Conveys information in a way that inspires action.
• Gets excited by developing and sharing fresh ideas.
• Ability to work flexible hours, including weekends and holidays.
• Communicates information in a motivating manner that prompts action.
• Flourishes in an environment that values exceptional service and customer satisfaction.
• Maintain reliable attendance.

Benefits

• Extended health, dental benefits, and vision insurance.
• Employee Discount 10%–30%.
• Life/Disability Insurance.
• Flex Spending Account.
• 401K.
• Paid Time Off.

Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual’s skills, qualifications, merit, and business need.