Retail Sales Associate

Ashley Furniture Industries; Southaven (MS); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Extended health, dental and vision

Employee discount 10%-30%

Life/Disability Insurance

Flex Spending Account

401K

Job summary

Ashley Furniture Industries in Mississippi is seeking a Retail Sales Associate to transform store guests into loyal customers. As the expert in home furnishings, you guide guests, inspire with product ideas, and help design rooms they'll love.

You will deliver world-class service at the front desk, process sales orders, assist with financing, support inventory control, and help achieve sales goals. The role requires 18+, ability to lift 25 lbs, flexible hours, and a friendly, outgoing

Qualifications

• Legally authorized to work in the US.
• At least 18 years old.
• Able to lift 25 lbs with or without accommodation.
• High school diploma or equivalent, preferred.
• 1 year customer service and/or sales experience, preferred.

Responsibilities

• Deliver world-class service and delight guests; maintain a welcoming front desk presence.
• Accurately process sales orders and assist with financing, with thorough documentation.
• Address customer concerns independently when possible.
• Assist with store opening/closing duties and cash reconciliation.
• Support inventory control and loss prevention procedures.
• Meet and exceed sales goals and KPIs.
• Complete any additional tasks as assigned by management.

Skills

Customer service

Sales experience

Communication

Friendly

Education

High school diploma

Job description

Purpose At Ashley

As a Retail Sales Associate, transform store guests into loyal customers. When guests enter the store, you’re the person who guides them. As the expert on home furnishings, you create inspiration, enthusiasm, and excitement about Ashley’s products. You help our guests discover the styles that reflect their lives and help them design rooms they will love to live in. This is an excellent opportunity for an entrepreneurial, focused, and ambitious sales professional with a passion for lifestyle retail and thrives in a fast-paced, high-energy environment.

What You’ll Do

• Thrives in an environment that rewards for delivering world-class service and delighting our guests.
• Provide outstanding service experience for every customer and guest. Maintain a welcoming, professional, visible presence at the front desk; engage with guests, ensuring they are always treated in a cordial, respectful manner representing the Company’s brand image.
• Accurately and efficiently process sales orders, adhering to cash handling protocols. Aid customers with credit applications and financing matters as required while maintaining thorough documentation of sales transactions.
• Address customer concerns independently whenever possible.
• Aid in store opening and closing activities, including cash reconciliation and completion of daily checklists.
• Support inventory management and loss prevention procedures, including participation in bi-annual inventory checks.
• Meet and exceed sales goals, align to KPI’s and performance standards.
• Complete any additional tasks as assigned by management.

What You Bring

• Legally authorized to work in the US.
• At least 18 years old.
• Ability to lift, tug, and pull 25 lbs with or without accommodation.
• High school diploma or equivalent, preferred.
• 1 year customer service and/or sales experience, preferred.
• Gets charged up by interacting with others, by being outgoing, friendly, and easy to talk to.
• Conveys information in a way that inspires action.
• Gets excited by developing and sharing fresh ideas.
• Ability to work flexible hours, including weekends and holidays.
• Communicates information in a motivating manner that prompts action.
• Flourishes in an environment that values exceptional service and customer satisfaction.
• Maintain reliable attendance.

What’s In It For You

• Extended health, dental benefits, and vision insurance.
• Employee Discount from 10% - 30%.
• Life/Disability Insurance.
• Flex Spending Account.
• 401K.

Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual’s skills, qualifications, merit, and business need.