Retail Sales Associate

Ashley Furniture Industries; Orem (UT); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Employee discount of 10% – 30%

401(k)

Paid Time Off

Job summary

A leading furniture retailer in Orem, Utah is seeking a Retail Sales Associate to enhance customer experience and sales. The ideal candidate will provide outstanding service, maintain professionalism, and support store operations. Required skills include customer service, communication, and a friendly demeanor. This position offers health benefits, employee discounts, and flexible working hours, creating excellent opportunities for motivated individuals to thrive in a dynamic environment.

Qualifications

• Legally authorized to work in the US.
• At least 18 years old.
• Ability to lift, tug, and pull 25 lbs.
• 1 year customer service and/or sales experience preferred.
• Ability to work flexible hours, including weekends and holidays.
• Maintains reliable attendance.

Responsibilities

• Provide outstanding service experience for every customer and guest.
• Accurately process sales orders while adhering to cash handling protocols.
• Support inventory management and loss prevention procedures.
• Meet and exceed sales goals.

Skills

Customer service

Sales experience

Communication

Outgoing personality

Education

High school diploma or equivalent

Job description

Purpose At Ashley

As a Retail Sales Associate, you will transform store guests into loyal customers. When guests enter the store, you’re the person who guides them. As the expert on home furnishings, you create inspiration, enthusiasm, and excitement about Ashley’s products. You help our guests discover the styles that reflect their lives and help them design rooms they will love to live in. This is an excellent opportunity for an entrepreneurial, focused, and ambitious sales professional with a passion for lifestyle retail who thrives in a fast‑paced, high‑energy environment.

What You’ll Do

• Thrives in an environment that rewards for delivering world‑class service and delighting our guests.
• Provide outstanding service experience for every customer and guest. Maintain a welcoming, professional, visible presence at the front desk; engage with guests, ensuring they are always treated in a cordial, respectful manner representing the Company's brand image.
• Accurately and efficiently process sales orders, adhering to cash handling protocols. Aid customers with credit applications and financing matters as required while maintaining thorough documentation of sales transactions.
• Address customer concerns independently whenever possible.
• Aid in store opening and closing activities, including cash reconciliation and completion of daily checklists.
• Support inventory management and loss prevention procedures, including participation in bi‑annual inventory checks.
• Meet and exceed sales goals, align to KPI’s and performance standards.
• Complete any additional tasks as assigned by management.

What You Bring

• Legally authorized to work in the US.
• At least 18 years old.
• Ability to lift, tug, and pull 25 lbs. with or without accommodation.
• High school diploma or equivalent, preferred.
• 1 year customer service and/or sales experience, preferred.
• Gets charged up by interacting with others, being outgoing, friendly, and easy to talk to.
• Conveys information in a way that inspires action.
• Gets excited by developing and sharing fresh ideas.
• Ability to work flexible hours, including weekends and holidays.
• Communicates information in a motivating manner that prompts action.
• Flourishes in an environment that values exceptional service and customer satisfaction.
• Maintains reliable attendance.

What’s In It For You

• Extended health, dental benefits, and vision insurance
• Employee discount of 10% – 30%
• Life/disability insurance
• Flex Spending Account
• 401(k)
• Paid Time Off

Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual’s skills, qualifications, merit, and business need.