Sales Team Coach & Performance Leader

National Debt Relief, LLC.; United States; On-site; USD 72,000 - 82,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits

401(k) with Company Match

Paid Holidays, Vacation, and Sick Days

Parental Leave

Job summary

National Debt Relief is seeking a Sales Team Supervisor to coach and develop frontline sales teams, translating performance insights into targeted coaching to drive measurable results. S/he will work with Regional Managers and Sales Operations to optimize contact rates, conversions, and funnel effectiveness across a high-volume environment.

The role requires strong leadership, inside sales knowledge, and the ability to de-escalate challenging client conversations while maintaining regulatory

Qualifications

• Bachelor's degree or equivalent preferred.
• 5 years' external inside sales experience required, or 1 year internal inside sales experience.

Responsibilities

• Manage and develop Sales Agents and Sales Team Leads with day-to-day guidance and performance oversight.
• Deliver consistent coaching to improve contact rate, conversion, and funnel metrics.
• Partner with Regional Manager to execute against regional performance goals and coaching priorities.
• Use data from regional managers to tailor coaching strategies and close performance gaps.
• Conduct structured call reviews to reinforce best practices and address skill deficiencies.
• Provide actionable feedback with defined next steps and measurable targets.
• Track coaching sessions and align feedback with KPIs and outcomes.

Skills

Leadership

Inside sales process

Client communication

De-escalation

Coaching

Education

Bachelor's degree

Tools

Salesforce

Job description

National Debt Relief is seeking a Sales Team Supervisor to coach and develop frontline sales teams, translating performance insights into targeted coaching to drive measurable results. S/he will work with Regional Managers and Sales Operations to optimize contact rates, conversions, and funnel effectiveness across a high-volume environment.

The role requires strong leadership, inside sales knowledge, and the ability to de-escalate challenging client conversations while maintaining regulatory