Sales Team Advisor

Chapman Auto Stores; Philadelphia (Philadelphia County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Employee Vehicle Purchase Program

Parts and service discounts

Job summary

Chapman Auto Stores is seeking a dedicated Sales Advisor for their Philadelphia dealership. The ideal candidate will be responsible for selling both new and used vehicles, ensuring customer satisfaction and adhering to dealership standards. Strong communication skills are essential, along with a high school diploma and valid driver's license.

Benefits include health insurance, a 401(k) retirement plan with company match, and a professional work environment with opportunities for advancement. Join our team to make a lasting impact in the automotive industry!

Qualifications

• Ability to read and comprehend instructions and information, both written and oral.
• High School diploma or the equivalent.
• Valid in-state driver’s license.
• Excellent communication skills.
• Ability to sell a minimum quota according to dealership standards.

Responsibilities

• Sell new and used vehicles at dealership profit and customer satisfaction standards.
• Conduct customer needs assessments.
• Deliver vehicles, ensuring customer understanding of features and paperwork.
• Maintain follow-up system for repeat and referral business.
• Report to Sales Manager on objectives and plans.

Skills

Excellent communication skills

Ability to sell a minimum quota

Reading and comprehension

Education

High School diploma or equivalent

Tools

Valid in-state driver’s license

Job description

Brief Description

Chapman Ford Sales is looking to expand our Sales Team. If you have always wanted to sell cars or are a car enthusiast, now is your opportunity. We offer a flexible schedule, paid onsite training with a sales professional mentor and a 90 day guarantee.

Responsibilities

• Assist in snow removal and snow clean up
• The Sales advisor is directly responsible for selling new and used vehicles at dealership gross profit, volume and customer satisfaction standards.
• Conducts self in a manner which is consistent with guaranteeing satisfaction to customers.
• Determines each customer’s vehicle needs by asking questions and listening.
• Demonstrates new vehicles (includes test drives).
• Delivers new vehicles to customers. This process ensures that the customer understands the vehicle’s operating features, warranty and paperwork, and it lays the foundation for customer loyalty.
• Attends sales meetings.
• Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• Maintains prospect development system.
• Keeps abreast of new products, features, accessories, etc., and their benefit to customers.
• Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
• Reports to the New or Used Vehicle Sales Manager regarding objectives, planned activities, reviews and analyses.
• Reviews and analyzes actions at the end of each day, week, month and year to determine how to better utilize time and plans more effectively.
• Understands the terminology of the automobile business and keeps abreast of technological changes in the product.
• Knows and understands equity and values, and has the ability to explain depreciation to the customer.
• Knows and understands the federal, state and local laws, which govern retail auto sales.
• Introduces customers to Service Department personnel to emphasize the quality and efficiency of the dealership’s service operations.

Position has no supervisory responsibility or authority. Works closely with New and Used Sales Managers and General Sales Manager. Works closely with Sales Consultants. Heavy customer contact.

Qualifications

• Ability to read and comprehend instructions and information, both written and oral.
• High School diploma or the equivalent.
• Valid in-state driver’s license.
• Excellent communication skills.
• Ability to sell a minimum quota according to dealership standards.

Preferences

Prior auto sales experience.

Work Requirements

• Monday-Friday/Saturday
• Occasional overtime may be required

Benefits

1. Health insurance with choice of medical plans starting at $84.50/month
2. Dental and vision insurance
3. Life, STD, LTD, Hospital Indemnity, Accident, and Critical Illness insurance
4. 401(k) retirement investment plan with company match
5. Accrued paid time off
6. Employee Vehicle Purchase Program
7. Parts and service discounts
8. Professional work environment, with job training and advancement opportunities