Sales Support Team Lead — Customer Service & Operations

Quirch Foods Southeast, LLC.; Town of Hammond (WI); In loco; USD 52.000 - 76.000; Tempo pieno

Descrizione del lavoro

Quirch Foods is seeking a Sales Support Supervisor to lead a team of sales support specialists, oversee order processing, and ensure top-notch customer service. The role partners with sales reps to keep the pipeline moving and requires strong CRM and Office skills.

The incumbent will manage documentation, inventory coordination with the warehouse, and drive process improvements to boost efficiency and accuracy across the sales support function.

Competenze

• Bachelor’s degree in Business Administration, Sales, or related field.
• 3–5 years in sales support; 2+ years in a supervisory role.
• Proficiency with CRM systems and MS Office.
• Strong verbal/written communication and attention to detail.

Mansioni

• Lead and mentor sales support team.
• Oversee order processing and accuracy.
• Assist customers and resolve inquiries.
• Coordinate with sales reps to support sales process.
• Maintain records of sales activities and orders.
• Identify process improvements and report to management.
• Assist with inventory tracking and warehouse coordination.
• Ensure compliance with policies and regulations.

Conoscenze

Leadership

Communication

Attention to detail

Organizational skills

Problem solving

Team management

Formazione

Bachelor’s degree

Strumenti

CRM software

Microsoft Office

Descrizione del lavoro

Quirch Foods is seeking a Sales Support Supervisor to lead a team of sales support specialists, oversee order processing, and ensure top-notch customer service. The role partners with sales reps to keep the pipeline moving and requires strong CRM and Office skills.

The incumbent will manage documentation, inventory coordination with the warehouse, and drive process improvements to boost efficiency and accuracy across the sales support function.