Sales Support Specialist/Project Coordinator

Abacus Staffing; Charlotte (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading staffing agency seeks a Sales Support Specialist/Project Coordinator to join the team in Charlotte, NC. The successful candidate will respond to customer inquiries, coordinate sales efforts, and provide administrative support in a fast-paced environment. Candidates with strong communication skills and the ability to manage multiple tasks in a dynamic setting are encouraged to apply.

Qualifications

• Experience in administration and high-volume office work.
• Strong teamwork, interpersonal, and communication skills.
• Ability to multitask and adapt quickly in a dynamic environment.

Responsibilities

• Respond to customer inquiries and provide order updates.
• Compile daily sales leads and manage sales tracking tools.
• Assist with processing sales orders and manage customer accounts.

Skills

Communication

Analytical skills

Organizational skills

Customer service

Education

Bachelor’s or Associate’s degree

Tools

Computer literacy

IT skills

Job description

Sales Support Specialist/Project Coordinator
Location: Charlotte, NC
Job Type: Contract-to-Hire, In-office

We are looking for a motivated and detail-oriented Sales Support Specialist/Project Coordinator to join our client’s team in Charlotte, NC. The ideal candidate will possess excellent communication skills and thrive in a fast-paced environment.

Responsibilities:

• Respond to customer inquiries, schedule meetings, sales appointments, and provide order status updates.
• Coordinate with internal and external customers to resolve order discrepancies.
• Compile daily sales leads, delegate leads to the sales team, and supply relevant data and guides to support sales efforts.
• Develop and monitor performance indicators for sales and staff, manage sales tracking tools, and generate reports.
• Assist with processing sales orders and purchase orders as needed.
• Create and process orders promptly, handle rush order requests, and review pending orders and customer inquiries to ensure satisfaction.
• Manage customer accounts, follow up for administrative purposes, and troubleshoot issues related to orders, account statuses, and other concerns.
• Perform data entry for sales figures, metrics, and other key information while maintaining an organized and accessible filing system.
• Handle administrative tasks for the company’s executives and management teams.
• Schedule customer meetings, conferences, and other related events.

Requirements:

• Bachelor’s or Associate’s degree.
• Experience in administration and high-volume office work.
• Strong analytical, organizational, and time management skills.
• Excellent teamwork, interpersonal, communication, and customer service skills.
• Ability to multitask and adapt quickly in a dynamic environment.
• Proficiency in computer literacy, IT skills, and typing skills.