Sales Support Specialist/Project Coordinator

Davita Inc.; Charlotte (NC); Hybrid; USD 40,000 - 60,000; Full time

Job summary

A leading company in healthcare services seeks a motivated Sales Support Specialist/Project Coordinator in Charlotte, NC. This role involves customer interaction, order management, and administrative support within a dynamic team environment, focusing on driving sales and improving efficiency.

Qualifications

• Experience in administration and high-volume office work.
• Proficiency in computer literacy and IT skills.

Responsibilities

• Respond to customer inquiries and schedule meetings.
• Compile daily sales leads and manage customer accounts.
• Assist with processing sales orders and maintain filing systems.

Skills

Communication

Analysis

Organizational

Customer Service

Time Management

Education

Bachelor's or Associate's degree

Job description

Sales Support Specialist/Project Coordinator

Location: Charlotte, NC

Job Type: Contract-to-Hire, In-office

We are looking for a motivated and detail-oriented Sales Support Specialist/Project Coordinator to join our client's team in Charlotte, NC. The ideal candidate will possess excellent communication skills and thrive in a fast-paced environment.

Responsibilities:

• Respond to customer inquiries, schedule meetings, sales appointments, and provide order status updates.


• Coordinate with internal and external customers to resolve order discrepancies.


• Compile daily sales leads, delegate leads to the sales team, and supply relevant data and guides to support sales efforts.


• Develop and monitor performance indicators for sales and staff, manage sales tracking tools, and generate reports.


• Assist with processing sales orders and purchase orders as needed.


• Create and process orders promptly, handle rush order requests, and review pending orders and customer inquiries to ensure satisfaction.


• Manage customer accounts, follow up for administrative purposes, and troubleshoot issues related to orders, account statuses, and other concerns.


• Perform data entry for sales figures, metrics, and other key information while maintaining an organized and accessible filing system.


• Handle administrative tasks for the company's executives and management teams.


• Schedule customer meetings, conferences, and other related events.

Requirements:

• Bachelor's or Associate's degree.


• Experience in administration and high-volume office work.


• Strong analytical, organizational, and time management skills.


• Excellent teamwork, interpersonal, communication, and customer service skills.


• Ability to multitask and adapt quickly in a dynamic environment.


• Proficiency in computer literacy, IT skills, and typing skills.