Sales Support Specialist: Order & Account Management

Singer Equipment Company; Elverson (Chester County); On-site; USD 25,000 - 39,000; Full time

Job summary

Singer Equipment Company, Inc. is seeking a Sales Support Associate to join our team in the United States.

The role provides administrative and operational support to account managers and customers by processing orders, setting up accounts, handling inquiries, and resolving issues to ensure a smooth, high-quality customer experience. You will work closely with internal departments, sales teams, and vendors to ensure accuracy, timely follow-through, and exceptional service.

Qualifications

• Proficiency in MS Office and common business software.
• Strong written and verbal communication.
• Ability to manage multiple assignments with deadlines.
• Detail-oriented with accuracy in data entry and record-keeping.

Responsibilities

• Process customer orders in Prelude accurately.
• Expedite urgent orders and monitor shipments.
• Coordinate with warehousing for shipping docs and deliveries.
• Maintain customer accounts and onboarding processes.
• Respond to inquiries and resolve issues promptly.

Skills

MS Office

Communication

Organization

Multitasking

Tools

Prelude

HubSpot

Job description

Singer Equipment Company, Inc. is seeking a Sales Support Associate to join our team in the United States.

The role provides administrative and operational support to account managers and customers by processing orders, setting up accounts, handling inquiries, and resolving issues to ensure a smooth, high-quality customer experience. You will work closely with internal departments, sales teams, and vendors to ensure accuracy, timely follow-through, and exceptional service.