Sales Support Specialist I

01 VITALANT; Denver (CO); Vor Ort; USD 35.000 - 46.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision insurance

401(k) with 5% company match

Tuition assistance up to $5,000 per年

Zusammenfassung

Vitalant is seeking a Sales Support Specialist I to help coordinate virtual and onsite blood drives, engage coordinators, and expand donor participation. You will support donor recruitment, maintain records, and assist with training across teams, delivering reliable service to internal and external customers.

The role emphasizes compliance and collaboration in a nonprofit health environment. The position offers 40 hours weekly with shifts totaling 6:30am–7pm, includes comprehensive benefits, and

Qualifikationen

• Bachelor's degree in a related field (e.g., Business, Marketing, Communications, or Healthcare Administration), or an equivalent combination of education and experience.
• Valid in-state driver's license required.
• Minimum of one year of related experience in a sales, healthcare, or donor recruitment environment.
• Prior sales experience is preferred.

Aufgaben

• Coordinate and support virtual and onsite blood drives in alignment with enterprise goals.
• Engage blood drive coordinators to increase donor participation and retention.
• Assist with donor recruitment initiatives, including outreach to first-time donors.
• Maintain accurate records and ensure data integrity using established systems.
• Support special projects and assist with training and onboarding of new and existing staff.
• Provide high-quality customer service to internal and external customers.
• Ensure compliance with internal SOPs, external regulations, and software usage standards.
• Collaborate with field teams and cross-functional partners to support operational success.

Kenntnisse

Driver's license

Customer service

Jobbeschreibung

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.

Work Shift (if applicable): Shift 1 (United States of America)

Job Description

Salary: $25.74 to $33.32 hourly

Salary is commensurate with a candidate's experience, qualifications, skills, and geographic location.

As a Sales Support Specialist, your impact is vital. You will support team collection goals by assisting with donor recruitment efforts and engaging blood drive coordinators to maximize participation, with a strong emphasis on acquiring first-time donors. While this role does not typically carry individual collection goals, you may assume responsibility for a territory when providing extended coverage. You will also help maintain existing blood drive accounts and support opportunities for growth.

What to Expect

Schedule: 40 hours weekly, Monday- Friday, Hours scheduled between 6:30am and 7pm with occasional evenings/weekends

• Medical, dental, and vision insurance
• 401(k) with 5% company match
• Tuition assistance up to $5,000 per year
• Free basic life and AD&D insurance
• Free short- and long-term disability insurance
• Paid time off
• Employee Resource Groups
• Recognition and perks

As a Sales Support Specialist I, you'll get to:

• Coordinate and support virtual and onsite blood drives in alignment with enterprise goals.
• Engage blood drive coordinators to increase donor participation and retention.
• Assist with donor recruitment initiatives, including outreach to first-time donors.
• Maintain accurate records and ensure data integrity using established systems.
• Support special projects and assist with training and onboarding of new and existing staff.
• Provide high-quality customer service to internal and external customers.
• Ensure compliance with internal SOPs, external regulations, and software usage standards.
• Collaborate with field teams and cross-functional partners to support operational success

Requirements and Preferences

• Required: Bachelor's degree in a related field (e.g., Business, Marketing, Communications, or Healthcare Administration), or an equivalent combination of education and experience.
• Valid in-state driver's license required.
• Preferred: Minimum of one year of related experience in a sales, healthcare, or donor recruitment environment.
• Preferred: Prior sales experience, particularly in customer facing or outreach roles.

Location

717 Yosemite Street, Denver, CO 80230

Job Category

Sales / Community Outreach

Contact Information

[e-mail]