Sales Support Specialist - Fast-Paced Customer Impact

Ferguson; Vista (CA); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off

Life insurance

Mental health coverage

Parental leave

Employee discounts

Job summary

Ferguson is seeking a Sales Support Representative in Vista, CA to assist Sales associates, prepare quotations, and coordinate deliveries. The role emphasizes responsive customer service and efficient order processing to support our diverse customer base.

Ideal candidates will have 1–3 years of sales or customer service experience, proficiency with CRM systems, and a proactive, team-oriented attitude in a fast-paced environment. Competitive pay and benefits are offered.

Qualifications

• 1-3 years of prior sales or customer service experience is preferred.
• Exhibit strong skills for sales, including the ability to upsell.
• Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner.
• Ability to react well in a fast-paced environment & follow through on commitments.

Responsibilities

• Work together with Sales associates to support customer needs by determining the best products and solutions.
• Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders.
• Coordinate deliveries on behalf of customers.
• Answer sales calls for general information, addressing and resolving customer concerns or questions.
• Ability to effectively use customer relationship management (CRM) system and phone system.

Skills

Sales experience

Customer service

CRM

Tools

CRM software

Phone system

Job description

Ferguson is seeking a Sales Support Representative in Vista, CA to assist Sales associates, prepare quotations, and coordinate deliveries. The role emphasizes responsive customer service and efficient order processing to support our diverse customer base.

Ideal candidates will have 1–3 years of sales or customer service experience, proficiency with CRM systems, and a proactive, team-oriented attitude in a fast-paced environment. Competitive pay and benefits are offered.