Sales Support Specialist- Dairy

Neogen; United States; Remote; USD 45,000 - 75,000; Full time

Job summary

Join a forward-thinking company dedicated to protecting the world's food supply! As a Sales Support Specialist for the dairy segment, you will play a crucial role in driving revenue growth and enhancing customer satisfaction. Collaborate with diverse teams to develop sales strategies, provide expert technical support, and build strong relationships with key industry stakeholders. This position offers a unique opportunity to engage with top-tier dairy accounts and influence the commercialization of innovative products. If you are passionate about the dairy industry and eager to make a meaningful impact, this role is perfect for you.

Qualifications

• 3+ years of relevant sales experience in the dairy industry.
• Strong connections within the dairy sector are essential.

Responsibilities

• Develop and execute sales strategies for top dairy accounts.
• Provide technical support for Igenity products to the sales team.

Skills

Sales Strategy Development

Customer Relationship Management

Technical Support

Market Analysis

Communication Skills

Education

Bachelor's degree in Animal Science

Bachelor's degree in Agricultural Business

Tools

Salesforce

Job description

It's fun to work in a company where people truly believe in what they are doing!

Neogen is seeking a highly motivated and relationship-driven Sales Support Specialist – Dairy to support and grow its Igenity product line and services within the dairy segment. This role plays a key part in supporting the Livestock Field Sales Team by shortening the sales cycle, identifying new opportunities, and helping close business across top-tier dairy accounts. The Sales Support Specialist will collaborate closely with Product Management, Marketing, and Customer Service to deliver an exceptional customer experience and drive revenue growth.

Key Responsibilities

• Develop and execute sales strategies and plans of action for the top 30–50 dairy accounts in collaboration with sales leadership.
• Provide technical support and expertise for Igenity products to the Livestock Sales Team and directly to customers.
• Participate in customer visits with Field Sales to support sales conversations and aid in closing opportunities.
• Present new product ideas and support commercialization efforts once approved.
• Collaborate with Marketing to plan and execute advertising, promotional efforts, and campaigns that increase market share.
• Build and maintain strong relationships with key dairy industry stakeholders and influencers.
• Regularly communicate with current customers to ensure satisfaction, resolve concerns, and monitor competitive positioning.
• Meet or exceed assigned revenue goals for products within the dairy segment.
• Assist in developing marketing collateral and programs in collaboration with the communications team.
• Represent Neogen at trade shows, conferences, and distributor meetings, and deliver presentations as needed.
• Stay informed on industry trends, customer needs, and competitive activity through continuous reading and engagement.
• Maintain accurate records of customer activity in Salesforce and support accurate forecasting.
• Conduct at least two ride-alongs with Field Sales representatives per month to maintain strong field alignment.

Education & Experience

• Bachelor’s degree in Animal Science, Agricultural Business, or a related field required.
• A minimum of 3 years of relevant sales experience.

Strong dairy industry experience is required, with established connections in the sector.

Come Be Part Of A Mission that Matters!

From inside the farm gate to our dinner plates, Neogen protects the world’s food supply. Through a variety of animal healthcare products, to food safety solutions for dangerous bacteria, allergens, toxins, drug residues and much more, Neogen is there — and you can be too.